Meeting with the house owners to discuss general estate requirements. Managing the daily operations of the estate including staff schedules, house staffs. Managing teams maintenance, landscaping, cleaning and security. Supervising all administrative tasks like filing legal documents, and preparing invoices. Preparing and managing the estate budget Collecting rent, dealing with late payments and handling operating expenses. Setting rental rates, negotiating and enforcing lease agreements Contracting and supervising repairs and maintenance work Maintaining records of income, expenses, signed leases, complaints, maintenance, etc Preparation of daily, weekly and monthly reports
Handle the customer complaints Train, motivate and lead after sales team to achieve set objectives and targets. Maintain accurate records and prepare regular reports for senior management. Build and establish good work relationship with clients to facilitate increased patronage and revenue. Supervise the operations of after sales teams to ensure set targets are met. Coordinate with site and Room owner