• Preparing necessary documents for sales such as Quotation, Invoice, and Delivery Order • Accurately recording and updating customer information (updating in CRM) • Coordinating with salespersons to follow up on orders and deliveries • Collecting KPI data from the Sales Team and calculating Weekly/Monthly Report • Preparing Daily / Weekly Sales Performance Reports using Excel • Providing back-end support for Marketing Campaign • Responding promptly to customer inquiries • Systematically storing documents (both Digital & Physical) • Preparing and submitting Weekly / Monthly Sales Reports • Coordinating and communicating with internal departments (Sales, Marketing, Warehouse, Finance)