Generating, distributing, and tracking customer invoices Following up to customers for outstanding invoices and resolve the payment issues with related salesperson Communication with customers and preparing regarding invoices, payments and outstanding balances and statements as customers' requests Processing customer payments, credit vouchers for walk-in customers, checking bank transfers, and sending receipts Responding to customer inquiries regarding invoices and account status, and resolving billing issues in viber groups and emails Prepare daily for cash collect ways and ensuring timely Entry sale invoices and credit vouchers in MYOB Record customer commissions Preparing and analyzing accounts receivable report to management once a week Assist in monthly sales report, bank reconciliation and other duties assigned
Reply the email or phone to the co-operate companies that have booked or issued the flight tickets. Inform to the customers as soon as possible if the relevant Airlines are informed of changes in flight times. Co-operate companies and visitors' names, Passport No., NRC. No, Detail Information must be stored systematically on your computer. Whether booking airline tickets or making issued, must be careful (especially) not to make mistakes, and if errors occur, must take responsibility until the end. Able to provide the service of walk-in customers and co-operate companies occasionally. Able to purchase the emergency flight ticket or change the flight hours if necessary. Maintain good relations with Amadeus, Sabre and customers. Report the monthly sales list to the Sales Manager at the end of each month. Also be responsible assigned by HOD or Management if necessary.
The Tour Operation Manager (Outbound) will be responsible for Overseeing day-to-day tour operations, managing tour guides and staff. Coordinating with travel partners, and ensuring the smooth execution of tours. The Manager will be involved in designing tour packages, handling customer inquiries, and optimizing tour logistics.
Conduct product and role-play training for the Marketing & Sales Team, including promotion staff. Visit KOL doctors and modern trade outlets to share product knowledge. Organize Medical CMEs, KOL doctor dinners/lunches, and health talk projects with public health speakers. Deliver product presentations at YCH, YGH, and modern trade outlets. Support the creation and execution of go-to-market strategies, including product positioning, pricing, and messaging. Coordinate with Digital marketing team and manage company Facebook pages, create monthly content, and execute digital promotions. Develop brochures, pamphlets, catalogs, and insert papers for new products. Analyze competitors, build competitor profiles, and enhance brand awareness with influencers and bloggers.
++Outbound Page++ 1. Knowledge Sharing posts, such as Travel Tip, Do & Don't, Visa Information, Travel Insurance, and so on must be posted on 1st week and 3rd week of each month. 2. Content calendar for Package Sales Posts and prepare content, campaign run, and Ads Management must be uploaded every Saturday. 3. Message, Comment, Inquiry must be replied in time during office hour. 4. Handling Customer Contacts and transferred to the relevant sales person. ++Ticketing page++ 1.Knowledge Sharing Posts such as Travel Tip, Do & Don't., Visa Information, Travel Insurance, must be all The Ticketing sales post must be posted on 2nd week and last week on each month. 2.The ticketing sales post must be posted on the Schedule Post at the end of the month for the campaign. 3. The necessary information must be requested by the international ticketing agent by the end of the month and make Content Creation. 4. Overview the comment, reply, message from ticketing agents. ++Other BU++ 1.Create general health knowledge articles for the supplement of the skin and medical products on each month. 2. Able to take any responsibilities assigned by HOD or Management whenever necessary.