We are looking for an experienced and dynamic Head of Sales & Marketing to lead our sales & marketing team, drive revenue growth, and expand our market presence. This role requires a strategic and results-driven leader with a strong background in luxury retail sales, corporate sales, wholesale, exhibition, client relationship management, and business development . Develop and implement sales strategies to achieve revenue targets and market expansion goals. Manage sales budgets, forecasts, and performance reports to ensure financial objectives are met. Monitor sales performance, analyze data, and adjust strategies to meet targets. Lead, train, and motivate the sales team to maximize performance and customer satisfaction and engagement. Develop and implement training programs to enhance product knowledge and sales techniques Build and maintain strong relationships with high-net-worth individuals, corporate clients, key partners and and luxury retailers. Identify new business opportunities, including partnerships, collaborations, VIP client programs, for both local and international market expansion initiatives. Local & oversee sales operations, including promotions strategies, sales events, and customer service excellence. Analyze market trends, competitor activities, and customer insights to inform strategic decisions. Represent the brand at industry events, exhibitions, trade show and networking opportunities. Collaborate with product development teams to align product offerings with market demand and customer feedback. Work closely and collaborate with the marketing and branding team to align sales initiatives with brand positioning and promotional campaigns. Ensure adherence to company standards, policies, and ethical selling practices. Provide regular reports and insights to senior management on sales trends, forecasts, and opportunitie.
Key Responsibilities Capture, retouch, and finalize product images to meet luxury brand standards for marketing, catalog, and digital use. Maintain and uphold the brand’s visual identity, ensuring all creative materials align with established brand guidelines. Conceptualize and design marketing assets, including website graphics, social media visuals, email campaigns, print collateral, packaging, and advertisements. Ensure designs communicate a premium, elegant, and timeless aesthetic consistent with the brand’s positioning in the fine gems and jewelry industry. Collaborate with the Creative Executive and Media & Marketing Manager in implementing media and marketing activities. Liaise with cross-functional teams (sales, content, retail operations) and third-party vendors/agencies to execute daily marketing tasks. Assist in analyzing market trends, competitor branding, and customer insights to inform creative direction. Provide regular creative input and support for marketing campaigns, product launches, events, and promotions. Maintain an organized digital library of image assets, including raw images, retouched files, video footage, edited projects, and media resources, following departmental standards. Ensure all creative files are archived systematically for easy retrieval and future use. Provide timely progress updates and reports to the Media & Marketing Manager on creative output and trends. Ensure proper handover of responsibilities through approved leave/transfer processes in cases of absence, training, or travel. Uphold company rules, departmental SOPs, KPIs, and policies as outlined in the Employee Handbook. Actively contribute to fostering a culture of workplace safety and professional conduct. Perform other related duties as assigned, in response to meet operational business needs or changing circumstances.