Financial Planning & Analysis: Assist in the preparation of annual business plans and periodic forecasts. Support the development of financial models to project company performance. Participate in the analysis of financial data to identify trends and variances. Reporting: Prepare the monthly, quarterly, and annual financial reports. Prepare management reports and board documents for senior leaderships and shareholders. Ensure compliance with group reporting standards and regulatory requirements, maintaining accuracy and integrity of financial data. Data Management: Gather and compile both financial and operational data from various sources for analysis. Maintain and update databases and spreadsheets. Ensure data integrity and accuracy in all reports. Variance Analysis: Assist in performing variance analysis to compare actual results with business plan and targets. Identify key drivers of variances and provide insights to the team. Pricing Evaluation: Pricing evaluation for new and existing products, billers and merchants. Provide regular updates on pricing performance and market trends. Evaluate the effectiveness of current pricing strategies and provide recommendations where necessary. Collaboration: Collaborate with cross-functional teams to understand business operations, market dynamics, and strategic initiatives. Work closely with other departments to gather necessary information. Continuous Improvement: Assist in identifying and implementing process improvements to enhance the efficiency and accuracy of financial planning and reporting. Develop automated reporting processes to streamline data collection and reporting activities. Stay updated with industry trends and best practices in financial planning and analysis.
This Developer is responsible for developing and configuring various Platforms and Middleware API’s, unit testing, peer testing, product testing and Go-Live activities of new features and products of the Wave Money mobile financial services business. Working closely with other team leaders, you will ensure the structured and coordinated planning of your team’s development, technical background and experience. You will ensure you can offer the support and guidance required and be able to support and assist developers at code level and ensure the code is delivered with defined coding standards and quality. You will collaborate with technology teams and non-technology stakeholders with a strong focus on delivery, debugging, problem/issue solving, API related incident response & incident reporting. Key Result Ares Delivery of products, features and configuration changes which enables the product pipeline Support & participate in platform server outage/any other middleware incident/issue Positive engagement with technology team and non-technology stakeholders which drives outcomes. Deliver projects on-time Ensuring platform development meet with all development and security standards Take part in the domain driven design and development. Support the platform with zero outages or risk / compliance incidents.Positive engagement with technology and non-technology stakeholders which drives outcomes. Positive engagement with technology and non-technology stakeholders which drives outcomes. Key Performance & Success Indicators Wave Money, DMM business continuity in county (if applicable) Self-performance Coding Standard and Quality of deliverable Result-based improvement and management Leadership and people management Key Responsibilities and Accountabilities Design and build platform features and required APIs Participate in design reviews, contribute to document technical design and specification’s Ensuring non-regression when developing new features Participate and collaborating with technology team in project management, product delivery and QA Deliver MFS middleware platform requirements and associated eco-system to meet current and future business requirements Ability to prioritize team work through balancing both long and short term objectives. Communicate development status updates to head and relevant stakeholders Leading platform deployment, product change and go-live activities success (this will involve regular participation in non-business hours operation) Ensure the performance, quality, and responsiveness of the platforms and APIs Identify and correct bottlenecks and fix bugs Lead, support & maintain code quality, organization, and automation Support platform related incident response and report Key Stakeholders Wave: Product team, Head of Software Engineering, Architecture team and DEVOPS team, Product Manager , Program Manager Telenor partner: Telenor IT, Telenor App Team Yoma partner: Yoma IT Vendors: App, middleware, core mobile financial services platform Competencies Coordination Self-improvement Team work Outstanding problem solving skill Attention to detail Self-driven Interpersonal Skill Organization Skill Leadership Communication –written and verbal Management (Platform/API development team) Development of junior and surrounding staff Decision making (rapid and deep consideration) Code Review Expertise Architectural consideration
Senior Android developer is responsible for contributing android application development, product testing and Go-Live activities of new features and products of the Wave Money mobile financial services business. He/she ensure to collaborate with App development team leader with a strong focus on delivery, debugging, fixing and supporting app related issues. She/he will work in close relationship with Business and IT teams, and external partners. Key Result Areas Support the mobile app development Fix app front-end related issues Delivery of products, features and configuration changes Support & participate in app server outage/any other app incident/issue Positive engagement with technology team and non-technology stakeholders which drives outcomes. Key Responsibilities and Accountabilities Design and build applications for the android application platform Deliver MFS app platform requirements and associated eco-system to meet current and future business requirements Ensuring non-regression when developing new features Code and ship complex new mobile features and apps at high velocity and high quality with well-structured code. Full stack hand-on mobile development for native mobile app design and implementation (Android), including system analysis, test driven application development, unit test, test automation, code review and application maintenance support. Supporting deployment, product change and go-live activities success (this will involve regular participation in non-business hours operation) Participate as a member of the technology team in IT governance processes and solution delivery Ensure mobile app platform environment run smoothly with zero outage Ensure the performance, quality, and responsiveness of applications Collaborate with a team to define, design, and ship new features Troubleshoot debug, and fix issues in production and non-production environments. Help maintain code quality, organization, and automatization Work with server engineers to design API specs. Perform duties and responsibilities specific to department functions and activities. Perform other duties and responsibilities as required or assigned by supervisor. Key Performance and Success Indicators Senior Android developer plays a key member in developing and delivery new products & features also in helping juniors to learn new technologies: Meets the milestones with a project manager/product owner view) With the expected quality of delivery Help juniors to learn new technologies. Review the code and make the corrections. He/she is also expected to a source of proposition for the UI/UX and improvement of features and processes. Key Stakeholders Wave: Product team Telenor partner: Telenor IT, Telenor App Team Yoma partner: Yoma IT Vendors: App, middleware, core mobile financial services platform Competencies Coordination Communication –written and verbal Self-improvement Teamwork Outstanding problem-solving skill Attention to detail Self-driven Interpersonal Skill Creative mindset Organization Skill
Position Purpose The primary responsibility of this role is to provide professional and seamless support to the Digital Business of Wave Money and its wider stakeholders. The role will manage a range activity, working closely with Growth Product Manager, BI team, Marketing, Partnership, QR Merchant team, Finance, Business Assurance, Audit, Risk & Compliance Departments etc from the position of Analyst and campaign support/owner for the efforts of the Digital Channel. Executing customer centric programs based on analysis of business performance by interpreting data and generate insights which can deliver improvement opportunities for engaging and retaining Wave Pay users. Key responsibilities Analyze business performance to generate insights that improve performance and customer value creation. Facilitate planning for all CLM and CVM initiatives especially for Product growth such as bill payment & QR payment etc) . Conduct campaign analytics to support engagement and retention initiatives. Identify, collect, analyze, and interpret data sets based on business requirements. Generate descriptive visualizations and presentations to communicate insights, as needed. Support in synthesize data to make meaningful recommendations to create frameworks for CVM and customer segmentation. Support to build segmentation/cohorts based on user behavior analysis. Execute end to end promotional programs to enhance user engagement and retention. Collaborate with cross-functional stakeholders to understand business direction and objectives. Facilitate the daily(BAU) operations for the vertical by working closely with cross-functional stakeholders Competencies MS-SQL or similar query language, Excel, Power Point Presentation & Data Analytics tools such, Power BI, Tableau Analytical Skills: Being able to break down the data and synthesize recommendations Data/business analysis and support insights Key Result Areas Support the Company’s Must Win Battles Achieve the departments targets and goals Team and Personal Development Key Performance and Success Indicators Result driven and KPI focused performance Analysis and support insights Stakeholders’ collaboration and coordination Data/Business Analysis Process Management Key Stakeholders BI &Data Analytics & Report team, Business Performance & Planning Partnership & QR merchant team Marketing team and potential external Stake Holders
Marketing Automation & inAPP Specialist is responsible for implementing and optimizing inAPP campaigns (push-noti, display banner, and other inAPP Ads format), marketing automation based on the strategies including enhancing tool functionalities with Sr. Manager. Monitoring digital channels (Paid media, Owned media channels) to ensure high visibility and conversion with regular reporting on inAPP with omni channels digital marketing activities. Key Responsibilities and Accountabilities Utilize marketing automation and engagement tools such as Product Analysis Tool, inAPP Messaging Tool, Attribution Tool or similar marketing analysis platform, Campaign management tools such as CleverTap, Insider, MixPanel, Adjust and AppsFlyer Develop, implement, and optimize marketing automation campaigns to nurture promotion campaign awareness, drive customer engagement, and increase conversions. ▪ Design and implement inAPP strategies to enhance user experience and increase user retention. Creative optimization: Design, Ad Text, Headline, Desc across Channel Collaborate with marcom and other cross functional to ensure relevant content, assets, and data are received and optimized for various marketing campaigns. Collaborate with the tech and product team to enhance the feature and functionalities of the tools Review analytics to extract insights about campaign performance and recommend improvements regularly. Leverage A/B testing to improve the open-rate, click rate and conversion. Conduct keyword research and analysis to identify ASO opportunities and trends relevant Key Performance and Success Indicators Result driven and KPI focused performance Stakeholders’ collaboration and coordination Effective communication (Eng, MM) Quality of the reports and insights Competencies Stakeholders relationship development and management Coordination between team Analytical and Number crunching Positive Attitude Result and KPI driven
Position Purpose Lead the Technology related Operational Risk Management with the implementation of Wave Money’s Risk Management and Compliance Framework in the business and advocate management and educate the first line teams on technology risk and compliance related matters within the business. Key Result Areas Lead in the process of management of technology related operational risk related to adherence of laws and regulations to which company is subject to Minimize fraud, reputational and other losses/impacts for the business Support R&C and local policy owners to assess Risk and Compliance with the business Lead the reviews of status of compliance risk and mitigating activities in accordance with Key Risk Indicators (KRIs) threshold and Risk Register Conduct the control testing of technology related operational risk Assist with identifying risk changes and escalates material changes to line manager Identify and escalate to line manager any noncompliance with Code of Conduct and Policies including but not limited to Compliance and Risk matters Key Responsibilities and Accountabilities Update, review, and advise on Risk Management framework, policies, standards, and guidelines for Technology. Actively participate in the Technology and Security risk identification, assessment, treatment, and reporting process. Analyze Technology related Operational Risk situations and help to develop effective risk treatment plans to mitigate the risk. Track, monitor, and validate all Technology related Operational Risk matters in the risk register timely. Review and Assess Technology Business Continuity Planning, Disaster Recovery and Crisis Management plans and activities. Conduct due diligence in relation to new products and/or services and outsourced activities. Perform risk & control assessments on IT risks and processes to articulate and explain the risk and propose mitigating controls to reduce the risk. Prepare and present the risk report to all relevant committees. Participate in the transformation of Technology Risk Management function by exploring opportunities to optimize the risk management practices.
This position will play a crucial role in supporting the development and execution of brand strategies and communication initiatives. The primary responsibility will be to assist the Senior Brand Manager in implementing comprehensive marketing campaigns that align with our company's brand identity and objectives. This role requires a strong combination of strategic thinking, project management skills, and a passion for storytelling through various communication channels. Key Responsibilities and Accountabilities Communication Planning : Support the development of integrated communication plans that effectively promote the brand and its products/services. Assist in creating compelling communication messages and content tailored to target audiences. Coordinate with internal stakeholders and external agencies to execute communication campaigns across various channels, including digital, print, social media, events, and PR. Content Development : Collaborate with the marketing team to generate engaging and persuasive content that reinforces the brand identity. Assist in producing high-quality written materials, including blog posts, articles, press releases, and marketing collateral. Digital Marketing: Aid in managing the company's online presence, including social media platforms, website, and other digital channels. Monitor social media trends, track performance metrics, and propose recommendations for improvement. Key Performance and Success Indicators Brand Awareness: Increase in brand mentions and visibility across various media channels. Growth in the number of social media followers and subscribers. Improvement in brand sentiment analysis and perception among the target audience. Media Reach: Earned media coverage (press mentions, features, interviews, etc.) in relevant media outlets. Monitoring media impressions and calculating the total reach of communication efforts. Engagement metrics such as bounce rate, click-through rate (CTR), and conversion rate. Downloads or views of key content pieces, such as whitepapers, infographics, or videos. Social Media Performance: Engagement metrics on social media platforms, including likes, shares, comments, and retweets. Growth in the number of followers and reach of social media posts. Public Relations (PR) Impact: Tracking media coverage and PR mentions in influential outlets. Evaluating the quality and tone of media coverage (positive, neutral, negative).
The Assistant Manager, Strategy & Business Execution, will support the execution of strategic initiatives, drive business development, and manage key projects that align with the company’s growth objectives. This role requires a dynamic individual who can effectively collaborate with cross-functional teams and external partners to achieve business goals. Person will work closely with partners, stakeholders, and cross-functional teams to ensure successful delivery and drive business growth. Key Result Areas Successful execution of strategic initiatives/ projects leading to measurable business growth. Enhanced market presence and engagement through effective partnership management. Increased efficiency in operational processes and project timelines. Development and implementation of innovative business solutions. Conduct comprehensive market research and competitive analysis to inform strategic decisions and identify new opportunities. Break down complex problem statements into clear and concise communication for effective collaboration with the team. Drive the GTM (Go-to-Market) strategy for new product releases, coordinating with the sales and marketing teams to ensure successful product launches and adoption. Key Responsibilities and Accountabilities New Business Development: Identify and seize market opportunities, support the launch of new products and services, and collaborate with cross-functional teams to ensure successful project delivery. Growth Optimization: Establish and maintain business partnerships, develop promotional strategies, and implement process improvements to enhance user engagement and market presence. Project Management: Lead and manage multiple projects simultaneously, ensuring timely and successful execution while meeting business objectives. Relationship Management: Build and maintain strong relationships with partners, stakeholders, and internal teams to facilitate smooth project operations and business expansion. Strategic Planning: Assist in the development and execution of business strategies, including market analysis, competitor monitoring, and product roadmap planning. Market Analysis: Conduct comprehensive market research and competitive analysis to inform strategic decisions, identify new opportunities, and provide actionable insights. Automation : Identify opportunities for automation in daily operations, develop innovative solutions to streamline processes, and enhance overall efficiency. Key Performance & Success Indicators Achievement of project milestones and business objectives. Growth in user engagement and market share. Successful launch and adoption of new products and services. Positive feedback from partners and stakeholders. Improved process efficiency and reduced turnaround times. Quality and depth of market research and competitive analysis. Effective implementation of automation solutions in daily operations. Key Stakeholders Wave internal stakeholders External partners Competencies Strategy Development : Strong ability to develop and execute strategic plans that align with business goals and market opportunities. Project Management: Proficient in planning, executing, and monitoring complex projects to ensure successful delivery within set timelines and budgets. Relationship Management: Excellent interpersonal skills to engage and manage partnerships effectively with internal and external stakeholders. Business Development: Proven ability to identify and pursue strategic opportunities, driving revenue growth and market expansion. Market Knowledge: Deep understanding of market trends, customer needs, and the competitive landscape. Competitive Research: Expertise in conducting comprehensive market research and competitive analysis, providing actionable insights to inform strategic decisions. Automation: Sharp problem-solving skills to identify and implement automation opportunities in daily operations, improving efficiency. Communication and Presentation: Exceptional verbal and written communication skills, capable of conveying complex ideas clearly and effectively. Problem-Solving: Strong analytical and critical thinking skills to develop innovative solutions for complex issues. Documentation: Proficiency in creating detailed project documentation, including business cases, requirements specifications, and project plans.
Position Purpose The position holder is expected to liaise with Regulatory & Risk Team and support in Timely resolution of requests received within the Compliance Framework. Support the Commercial Team in implementation of the organization’s Compliance Framework and educate Agents/POS regarding the same. To routinely carry out Audits to ensure Compliance within the channel. Also coordinate with Field Teams for Resolution of Fraud Complaints. Key Responsibilities Liaise with Regulatory and Risk & Compliance Team for timely resolution of Requests. Support the Commercial Team in Implementation of the organization's Compliance Framework Carry out Routine Field Visits to ensure Compliance within the Channel Identify process gaps within Commercial and drive documentation and implementation of processes ensuring that necessary controls are embedded within such processes. Support in improving awareness of Internal Control processes among the Stakeholders. Regular review and analysis of controls to increase / maintain efficiency and effectiveness. Management reporting. Document and report evidence and findings, submitting escalations to the investigations team Prepare written communications, case summaries in a thorough, clear organized and timely manner. Properly document all case-related activities using the case management system and physical files as required. Assist Business Assurance Team in the fraud data analysis and the preparation of analytical reports as needed. Follow governance structure and compliance management framework set by the Organization. Any ad-hoc activities as assigned by the Line Manager Key Performance and Success Indicators 100% Resolution of Regulatory Requests within defined timelines Monitor compliance of Agents Completion and implementation of Compliance Program Competiencies Communicating with influence: Strong communication skills with the ability to work with a diverse audience in a coherent manner Managing Compliance and Governance minded: Monitors and controls compliance to ensure sustainable business and customer Analysis and Problem Solving: Sources and uses relative information efficiently to identify problems and offer sustainable solutions