Position Purpose The incumbent works as an innovative Data Engineer to join our Data and Analytics team and help develop scalable data solutions that support business intelligence and analytics initiatives. This role is best suited for individuals who enjoy solving complex data challenges and building end-to-end data pipelines and storage systems. Key Responsibilities Integrate data from multiple sources, such as databases, APIs, or streaming platforms, to provide a unified view of the data. Design, develop, and maintain data pipelines for ETL processes to prepare data for storage and analysis. Manage storage solutions to enable efficient retrieval and backup of data. Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders. Implement data quality checks and validation processes to ensure the accuracy, completeness, and consistency of data. Optimize data processing and query performance by tuning database configurations, implementing indexing strategies, and leveraging distributed computing frameworks such as Apache Spark. Monitor data pipelines, databases, and data infrastructure for errors, performance issues, and system failures. Set up monitoring tools, alerts, and logging mechanisms to proactively identify and resolve issues to ensure the availability and reliability of data. Document data pipelines, data schemas, and system configurations, making it easier for others to understand and work with the data infrastructure.
Position Purpose The Senior Platform Developer is responsible for developing and configuring various Platforms and Middleware API’s, unit testing, peer testing, product testing and Go-Live activities of new features and products of the Wave Money mobile financial services business. Working closely with other team leaders, you will ensure the structured and coordinated planning of your team’s development, technical background and experience. You will ensure you can offer the support and guidance required and be able to support and assist developers at code level and ensure the code is delivered with defined coding standards and quality. You will collaborate with technology teams and non-technology stakeholders with a strong focus on delivery, debugging, problem/issue solving, API related incident response & incident reporting. Key Result Areas Delivery of products, features and configuration changes which enables the product pipeline Support & participate in platform server outage/any other middleware incident/issue Positive engagement with technology team and non-technology stakeholders which drives outcomes. Deliver projects on-time Ensuring platform development meet with all development and security standards Take part in the domain driven design and development. Support the platform with zero outages or risk / compliance incidents.Positive engagement with technology and non-technology stakeholders which drives outcomes. Key Performance & Success Indicators Wave Money, DMM business continuity in county (if applicable) Self-performance Coding Standard and Quality of deliverable Result-based improvement and management Leadership and people management Key Responsibilities and Accountabilities Design and build platform features and required APIs Participate in design reviews, contribute to document technical design and specification’s Ensuring non-regression when developing new features Participate and collaborating with technology team in project management, product delivery and QA Deliver MFS middleware platform requirements and associated eco-system to meet current and future business requirements Ability to prioritize team work through balancing both long and short term objectives. Communicate development status updates to head and relevant stakeholders Leading platform deployment, product change and go-live activities success (this will involve regular participation in non-business hours operation) Ensure the performance, quality, and responsiveness of the platforms and APIs Identify and correct bottlenecks and fix bugs Lead, support & maintain code quality, organization, and automation Support platform related incident response and report Key Stakeholders Wave: Product team, Head of Software Engineering, Architecture team and DEVOPS team, Product Manager , Program Manager Telenor partner: Telenor IT, Telenor App Team Yoma partner: Yoma IT Vendors: App, middleware, core mobile financial services platform Competencies Coordination Self-improvement Team work Outstanding problem solving skill Attention to detail Self-driven Interpersonal Skill Organization Skill Leadership Communication –written and verbal Management (Platform/API development team) Development of junior and surrounding staff Decision making (rapid and deep consideration) Code Review Expertise Architectural consideration Organization development
Position Purpose The QA Engineer is responsible for performing both manual and automated testing on our applications, including our mobile App. He/ She will work closely within an Agile Team to test enhancements to existing products, new products, and to resolve associated technical issues. You will work closely with your team to write and implement test plans, create test cases, and perform regression testing to ensure our product offerings meet standards prior to product release dates. Key Responsibilities and Accountabilities Review and analyze system requirements specifications Evaluate product requirements according to specifications Develop and maintain test plans, test cases, test scenarios, requirement traceability and test reports. Perform functional testing, system testing and integration testing of new features Qualify all new features by testing on supported platforms and configurations. Collaborate daily with the development and product teams to ensure to meet quality acceptance criteria. Report bugs and errors to development teams and Work with the development team to correct bugs and errors Follow up flagged issues and improve the quality of our web, iOS, and android apps Create, maintain and execute automation framework/scripts for various applications/features using available test automation frameworks Key Stakeholders Wave: Product team, Head of Software Engineering , Product Manager , Program Manager Yoma partner: Yoma IT Vendors: App, middleware, core mobile financial services platform Competencies Coordination Communication –written and verbal Self-improvement Teamwork Outstanding problem-solving skill Attention to detail Self-driven Interpersonal skill Creative mindset Organization skill
ရွှေပြည်သာ နှင့် သန်လျင် (Star City) ရှိ Wave Care Center တွင်တာ၀န်ထမ်းဆောင်ရန် Customer Service Officer (၃)ဦး ခေါ်ယူနေပါသည်။ WavePay wallet နှင့်ပတ်သတ်သော customer ၀န်ဆောင်မှုပေးရမည်။ Computer အခြေခံသုံးတတ်ရမည်။ အလုပ်ချိန် တစ်ပတ် ၅ ၇က်၊ အဆိုင်းဖြင့်ဆင်းရမည်။ Ferry မပေးပါ သဖြင့် ရွှေပြည်သာ နှင့် သန်လျင် (Star City) အနီးတဝိုက်တွင် နေထိုင်သူသာ ဦးစားပေးပါမည်။
Lead and execute of compelling copywriting for marketing campaigns and digital platforms (website, app, email, social media), print materials, video, and internal content, ensuring brand and business alignment. Act as a guardian of brand voice, tone, and style across all touchpoints, ensuring clarity, and compliance with brand guidelines and industry regulations. Collaborate with the Creative Manager and marketing team to develop content strategies, identifying key messages and create engaging narratives for diverse audiences. Translate complex financial products, services, and regulations into clear, engaging, and easy-to-understand language for consumers. Partner closely with designers, product managers, legal/compliance teams, and other stakeholders to integrate copy seamlessly into visual layouts and ensure accuracy and effectiveness. Work closely with designers, product managers, legal/compliance, and stakeholders to seamlessly integrate accurate and effective copy into visual layouts. Carefully proofread and edit all copy to ensure flawless grammar, spelling, punctuation, and factual accuracy before publication. Understand and apply data-driven insights to optimize copy for various platforms (e.g., SEO for web, character limits for social media, conversion for ads). Provide constructive feedback and guidance to junior writers or marketing team members as needed, helping to elevate the overall quality of written content.
Job Summary The Senior Officer, HR Operations plays a vital role in delivering high-quality, consistent, and compliant HR services that span the full employee lifecycle. This position is responsible for executing operational HR processes with precision, ensuring a seamless employee experience, and upholding governance standards across key HR touchpoints. The role works closely with internal stakeholders and external vendors to support employee services, compliance, data accuracy, and continuous process improvement. Key Responsibilities 1. Employee Life Cycle Management & People Experience Support end-to-end onboarding and offboarding processes to create a smooth, positive, and structured employee experience. Coordinate employee tools, transportation (e.g., ferry services), and company provisions such as SIM cards, ID cards, business cards, and Grab for Business. Administer expatriate employee services, including visa , FRC , stay permits , and Form C applications, through efficient coordination with external agents/vendors. Maintain employee service SLAs through prompt support and issue resolution for both employees and business units. Prepare and consolidate monthly HR operational reports, highlighting key metrics and service insights. 2. HR Governance, Compliance & Administration Ensure labor law compliance by managing employment contract (EC) registration at relevant labor offices and maintaining all regulatory documentation. Administer Workforce Cost Control (WCC) processes, including budget approval workflows and purchase requisition (PR) activities. Oversee office supply requisition, tracking, and inventory management in close collaboration with Workplace Management. Support data accuracy and integrity in HRIS and employee documentation. 3. HR Operations Projects & Process Improvement Provide operational support for assigned HR initiatives and projects , such as digitization efforts, policy implementation, and service optimization. Identify opportunities to enhance HR processes and employee touchpoints through technology or process innovation. Participate in process audits, SOP reviews, and feedback loops for continuous improvement of HR service delivery. 4. Cross-Functional & Ad-Hoc Support Support Workplace Management initiatives and cross-functional activities to ensure smooth coordination of shared services. Deliver responsive and proactive support to HR and business teams, maintaining a high standard of employee care and operational reliability .
Position Purpose Business Assurance Reporting Specialist will design, develop and improve data/dashboards related to Fraud Patterns/Complaints and help analyze, collect and process data/information in order to generate reports to develop the governance processes and systems. He/She will work towards analyzing and Reporting data to proactively identify Fraud Patterns, prepare management dashboards, data mining. Responsibilities and Accountabilities Design, Development and Management of all data/information related to frauds Analyse /Process and Present Information based on Data Maintain and Share the Required Dashboards Generate Reports Related to Fraud Patterns Analyse Business Processes and Requirements Define MIS Requirements and needs Evaluate and Improve Information Processes as needed Key Stakeholders This position has to communicate with various stakeholders such as, peers, management teams and counterparts within Commercial, in simplest way, we define anyone who comes into contact with Wave Money/ DMM as a stake holder. Competencies Should be great at problem-solving and have a talent for being technically savvy. Able to take on large data sets with minimal problems. Skilled in information systems – should know how to organize, store, and analyze data. Partnership: Successful professional approaches to collaboration with all stakeholders and team Communication: Creating and promoting enabling environment for open communication; Constructively challenge those with power and authority
POSITION PURPOSE Support the Chief Risk & Compliance Officer in the implementation of Wave Money’s Risk Management and Compliance Frameworks in the business, strengthening the risk and compliance culture in the organization, and supporting management and the Board on risk governance and compliance-related matters. KEY RESULT AREA Establish and maintain Wave Money ERM framework effectively and efficiently Proactively identify, assess, and mitigate key risks across all functions Identify and escalate to CRCO any noncompliance with Group Code of Conduct and Policies including but not limited to Compliance and Risk matters Ensure compliance with internal and external risk-related regulations Drive a strong risk-aware culture across the organization Provide timely reporting along with data-driven analytics and insights KEY RESPONSIBILITIES & ACCOUNTABILITIES Ensure all key risks: Strategic, Operational, Financial, Regulator, Complaince, Cyber, Reputational, Technology) are identified, assessed, monitored, and mitigated in aligned with the company’s risk appetite and regulatory requirements Drive a risk-aware culture across the organization through training, communications, and stakeholder engagement Oversee the development of internal controls and ensure effective implementation across all business units Monitor key risk indicators (KRIs), losses, and near misses. Support local policy owners to assess Risk Governance and Compliance with the business Assist with developing and executing risk culture strengthening activities including training Assist in the process of management of risk related to adherence of laws and regulations to which DMM is subject Coordinate the timely preparation and submission of regulatory and internal risk reporting Identify and escalate to CRCO any material risk changes related to risk and compliance Lead the management of end-to-end operational risk including risk matrix, Risk and Control Self-Assessments, Key Risk Indicators, etc. Utilize risk analytics and data-driven insights to support decision-making Ensure effective business continuity and disaster recovery Produce analytics, reporting and insight used to manage compliance and testing of compliance Manage the execution of compliance with AML/KYC requirements including suspicious transaction monitoring and scenario development KEY PERFORMANCE & SUCCESS INDICATOR Wave Money compliance with applicable laws, regulations, and board policies Self-Performance Client focused and orientation Result-based improvement and management Display leadership and people management skills KEY STAKEHOLDERS Stakeholders/Counterparts to communicate, coordinate and get in touch. All areas of Wave Money including the Risk Management Committee and the Audit and Risk Committee of the Board of Directors COMPETENCIES Communicating with influence: Strong communication skills with the ability to work with a diverse audience in a coherent manner Compliance and Governance minded: Strong sense of risk and compliance to ensure appropriate and sustainable business activities Service Focus: Making it easy to do business with all other departments Analysis and Problem Solving: Sources and uses relative information efficiently to identify problems and offer sustainable solutions
Ensure smooth and compliant onboarding of merchants, coordinating across teams and systems to enable timely activation and a positive merchant experience. Perform merchant onboarding process across different team Support settlement, refund, and bank account linking processes to ensure smooth merchant operations Collect the onboarding documents from onboarding team and review the documents to ensure the required information as per procedure Support onboarding Team with KYC Screening Process and Biller Account Opening Process Generate the QR Codes and assist in printout and delivery process Work with internal stakeholders to deliver Merchant Report daily Report and update on status progress to onboarding team and line manager Plan and refine onboarding process as needed