ROLE PURPOSE The credit Associate will primarily be responsible for verifying documentation before the disbursement of loans and making necessary updates in the core banking system. Additionally, this role involves ensuring that all loan processes are executed in accordance with established Standard Operating Procedures (SOP) and also complying with the Bank’s Credit Policy regulations. JOB RESPONSIBILITIES Carefully examine loan applications and supporting documents to ensure they meet all necessary requirements and comply with bank policies. Input loan specifications into the bank's core banking system (FBE). Ensure all necessary insurance premiums and other deductions are made. Checking loan based on the specific loan product and approved by the authority. After loan disbursements conditions, rescheduling process and checking pay fee collection. Work closely with other departments (e.g., Branches, Legal team, Business team) to ensure a smooth and efficient loan processing workflow.
ROLE PURPOSE To manage and grow a portfolio of high- and mid-value clients across both Premier and Transaction Banking segments by delivering customized financial and cash management solutions, driving portfolio performance, and mentoring junior team members for overall team success. KEY RESPONSIBILITIES Manage a portfolio of high- and mid-tier clients, segmented by relationship value and transaction potential. Achieve portfolio growth, transaction volume, and product penetration targets across deposits, payments, and digital services. Lead reactivation initiatives for dormant or underutilized mid-value clients. Acquire new-to-bank (NTB) customers from both retail and business segments through market mapping and referrals. Conduct weekly client visits, prepare client call reports, and follow up on action items. Promote adoption of Premier banking services (e.g., FD, wealth products) and transaction banking solutions (e.g., POS, QR, e-collection). Ensure full compliance with KYC, documentation, and operational procedures. Work closely with product, operations, and risk teams to deliver client-centric solutions.
ROLE PURPOSE The Executive Assistant – CEO Office delivers strategic and high-level administrative support to the Chief Executive Officer (CEO), playing a pivotal role in managing executive communications, coordinating complex schedules, overseeing office administration, and ensuring the efficient and confidential operation of the CEO Office. The incumbent serves as the primary liaison for the CEO Office, representing the CEO professionally and proactively in all internal and external stakeholder engagements. The individual must be highly organized, resourceful, and able to anticipate needs in a fast-paced, dynamic environment under sound judgement and discretion to ensure seamless day-to-day executive operations of the CEO Office. The incumbent is responsible for proactively supporting the CEO in tracking key initiatives, monitoring the execution of high-priority tasks, and contributing to strategic projects and special assignments as needed. The role includes attending high-level meetings alongside the CEO, taking accurate and detailed meeting minutes, noting key decisions, and following up on action items to ensure timely completion. Occasional travel, both domestic and international, may be required based on the CEO’s schedule and organizational priorities. JOB RESPONSIBILITIES Executive Support and Calendar Management: Manage the CEO’s calendar, schedule internal and external meetings, coordinate travel and logistics, and handle office-related budgets, payments, and claims related to CEO Office. Communication and Document Management: Draft, edit, and proofread high-quality correspondence, reports, speeches, presentations, and regulatory documents; prepare and organize materials for executive meetings while ensuring accuracy, professionalism, and confidentiality. Stakeholder and Relationship Management: Serve as the primary liaison between the CEO and internal/external stakeholders including board members, regulators, and senior leadership; represent the CEO professionally in all engagements and manage internal/ external relationships proactively. Meeting Coordination and Follow-Through: Plan and coordinate executive meetings from agenda setting to venue preparation; attend high-level meetings alongside the CEO, take minutes, monitor completion of follow-ups, and track action items and deadlines to ensure timely execution and accountability. Occasional travel, both domestic and international, may be required based on the CEO’s schedule and organizational priorities. Strategic Support and Special Projects: Support the CEO in tracking key priorities, monitoring projects, briefing preparation, and managing confidential information; contribute to strategic initiatives and special projects as assigned, ensuring alignment with the CEO’s vision and objectives. Corporate Representation and Seasonal Engagements: Manage corporate memberships with chambers of commerce and professional institutions; coordinate planning and distribution of seasonal VIP gift sets to financial institutions and partners on behalf of the CEO Office.
ROLE PURPOSE To support Senior Specialists in servicing a portfolio of low- to mid-value clients, preparing documentation, and executing reactivation and acquisition strategies, while building capacity to take on larger roles in the future. KEY RESPONSIBILITIES Manage a portfolio of low- and mid-tier clients with potential for transaction growth or Premier upgrade Support AMs with client meeting preparation, documentation, and post-call follow-up Source NTB clients from personal networks, referrals, and local outreach efforts Lead reactivation follow-ups for inactive or low-usage small accounts Participate in training programs and shadow AMs to enhance client engagement capabilities Coordinate with internal teams to ensure proper KYC, service delivery, and onboarding Maintain client tracking tools, assist in reporting, and help prepare internal dashboards
ROLE PURPOSE The candidate is responsible for implementing and maintaining security controls across the bank’s cloud environments, endpoints, and on-premises infrastructure. This role supports the secure operation of core platforms by ensuring alignment with internal policies, regulatory standards, and industry best practices. The position requires strong technical capabilities, a deep understanding of modern infrastructure security, and effective collaboration with IT, DevOps, and Security Operations teams. JOB RESPONSIBILITIES Infrastructure & Platform Security Deploy and manage security technologies across servers, databases, networks, and virtualization platforms Enforce baseline configurations, hardening guidelines, and vulnerability remediation for infrastructure components Support implementation of network segmentation, firewalls, IDS/IPS, SIEM, PAM, and DDoS protections Collaborate with IT teams to validate secure configurations and operationalize security requirements Cloud Security Implement security controls for multi-cloud and hybrid environments (e.g., AWS, Azure, GCP, Alibaba Cloud) Support integration of CASB, CSPM, and CWPP solutions to ensure cloud workload protection and policy enforcement Work with DevOps teams to embed security within CI/CD pipelines and infrastructure-as-code practices Monitor cloud configurations and services to detect misconfigurations and compliance deviations Endpoint Security Maintain endpoint protection platforms including EDR/XDR for servers, desktops, laptops, and mobile devices Ensure consistent application of patching, hardening, and configuration standards across endpoint environments Assist in triage and remediation of endpoint-related incidents in coordination with the SOC Threat Detection & Incident Response Support incident response activities related to infrastructure, cloud, or endpoint systems Perform root cause analysis, recommend corrective actions, and assist in recovery efforts Contribute to the development and testing of incident response, disaster recovery, and business continuity plans Compliance & Risk Management Ensure platform controls align with regulatory frameworks such as ISO 27001, NIST CSF, PCI-DSS, MAS TRM, and local banking standards Assist with internal and external audits by providing evidence of control design and effectiveness Participate in security assessments, risk reviews, and technical remediation planning
ROLE PURPOSE To support the growth and sustainability of the SME Banking portfolio by providing sales performance, assisting in the preparation and assessment of high-quality credit proposals, and ensuring efficient end-to-end lending. The role involves close coordination with internal departments and direct engagement with SME clients to provide tailored financial solutions while maintaining compliance with internal policies and regulatory standards JOB RESPONSIBILITIES Drive Sales Performance : Lead efforts to achieve monthly and annual SME lending targets through proactive client engagement and portfolio management Cross-Sell Initiatives : Identify and capitalize on cross-selling opportunities by promoting the bank’s suite of products (e.g., trade finance, cash management, treasury solutions, etc…) to SME clients, enhancing wallet share and deepening customer relationships Merchant Acquiring Support : Assist in onboarding and managing SME clients for merchant acquiring services, ensuring seamless integration with payment solutions while adhering to compliance and risk guidelines Credit Proposal Support : Assist in the preparation and thorough review of SME credit proposals, ensuring alignment with internal credit policies and regulatory requirements while maintaining high standards of quality and accuracy Initial Credit Underwriting : Perform preliminary credit assessments by analyzing borrowers' financial statements, repayment capacity, industry trends, and collateral adequacy to support sound and responsible lending decisions Stakeholder Coordination : Collaborate effectively with key internal departments—such as Credit Risk, Legal, Operations, Branches, and Compliance—to ensure timely and seamless processing of loan applications and approvals Business Development Activities : Contribute to SME growth initiatives by actively participating in campaigns, roadshows, and lead generation efforts in collaboration with relevant teams Client Relationship : Maintain regular communication with SME clients to obtain required information, clarify business operations, and address loan servicing inquiries Other Duties : Undertake any additional responsibilities as assigned by the Team Lead or Head of Department
ROLE PURPOSE As the SOC Manager, you will lead the organization’s Security Operations Center, driving threat detection, incident response, and continuous monitoring activities across our enterprise environments. This role demands a strong mix of technical expertise, leadership skills, and the ability to collaborate cross-functionally to protect the organization against cyber threats. JOB RESPONSIBILITIES Lead and manage daily SOC operations, ensuring timely detection, triage, investigation, and resolution of security events Monitor and analyze security alerts from a wide range of technologies including SIEM, EDR, firewalls, IDS/IPS, WAF, and cloud-native tools Direct and coordinate comprehensive incident response activities, including containment, remediation, recovery, and root cause analysis Conduct deep forensic investigations across endpoints, networks, and memory to assess incident scope and business impact Proactively hunt for threats by leveraging behavioral analytics, threat intelligence, and telemetry data to detect previously unknown risks Develop, fine-tune, and automate detection logic, correlation rules, and incident response playbooks to strengthen SOC effectiveness Integrate threat intelligence feeds and TTP frameworks (e.g., MITRE ATT&CK) to improve alert context and response accuracy Expand SOC telemetry by onboarding relevant log sources from cloud platforms, critical infrastructure, and business applications Collaborate with infrastructure, application, and cloud teams to support vulnerability remediation and reduce organizational risk Provide clear, timely reporting and communication to technical and executive stakeholders throughout the incident lifecycle Continuously evaluate and improve SOC workflows, metrics, and procedures to ensure alignment with industry best practices and business goals
ROLE PURPOSE This Corporate Banker will be proactively leading and executing Yoma Bank’s corporate banking business strategy with a view to achieving targeted revenue budgets. To work towards achieving stakeholders’ business objectives by offering a variety of corporate banking services and solutions, including but not limited to transaction banking services, loans, trade finance. JOB RESPONSIBILITIES Proactively managing and developing effective client relationships, identifying and managing solutions to meet a wide range of client needs and promoting products and services Developing a comprehensive understanding of the client’s financial needs and demonstrating strong product and service knowledge to match the bank’s offering with client needs Overall assessment and evaluation of client financials, provide financing recommendations that are tailored to clients’ needs through synthesis and evaluation of overall assessment of clients Generating new client acquisitions and selling products to new clients; liaising with the sales team to ensure the quality of clients referred is to the required standard Develop and manage a portfolio of large credit relationships Monitor credit relationships to ensure ongoing compliance with approved terms/conditions Review existing relationships at intervals consistent with Bank policy Establish contract, rapport and credibility with prospective clients to influence key decision makers to start the relationship with the organization Direct and supervise ongoing client management by monitoring clients’ financing implementation plans Maintain a detailed and current understanding of the industry; current market structures; regulatory requirements and issues to ensure that opportunities are realized and the risks mitigated Serve as a mentor for Junior Relationship Managers as they develop and/or refine credit underwriting, negotiation and cross-selling skills/techniques
KEY RESPONSIBILITIES Input transaction data into the SWIFT (Society for Worldwide Interbank Financial Telecommunications) system. Read the emails sent by related departments, do not miss and input them into the SWIFT system manually. Manually register SWIFT Inward and Outward Messages, scanning those messages and sending them to the related departments’ folders accurately. Preparing the daily and weekly report for reconciliation assuredly. File the SWIFT Inward and Outward Messages to the related files accurately. If the department has the contingency case, can perform anytime and anywhere. (In holidays or outside of business hours)