We will be recruiting for this position at the upcoming JobNATION job fair Yangon on 18th May, 2024 at Novotel Hotel Yangon.

If you apply for this job now and are shortlisted, then please come to the job fair and we will have an interview booth ready for you.

• Responsible to explore and exploit and data sources in order to get leads.
• Responsible to manage the call center effectively and efficiently to ensure that call center associates always have a list of numbers to call every day and have effective scripts       to maximize sales.
• Liaise with the Regional Sales Team Leaders to ensure leads and appointments info sharing.
• Responsibile to hit appointment targets as well as assigned sales targets, renewal targets and cross-selling and upselling tagets (together with Regional Sales Team Leaders).
• Responsibile to keep the CRM updated and to share CRM data with other functions.

• Bachelor's degree in business management, or in a related field preferred.
• Have experiences managing and directing a call center team.
• Hands on experience with CRM software and MS Office.
• Knowledge of customer service and sales principles and practices.
• Knowledge of call center telephony and technology.
• At least 3 years of working experience in contact center is required for this position.
• In-depth knowledge of performance metrics.
• Insurance & Finance, Telecom experience is an advantage.
• Must be proficient in English.
• Great attention to details.