MMR
English
Guest Service Agent (Taunggyi)
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Great Opportunity for ...
• Assist guests with check in and checkout, as well as other cashiering duties• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival• Liaise closely with other relevant departments to ensure that guests requests and needs are met• Update and maintain repeat guest history system• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue• Handle guests’ complaints and comments tactfully and efficiently• Handling guests’ mails, messages, and answering of phone calls• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed• Be vigilant in regard to in-house credit matters and act upon any discrepancies• Alert Security or Duty Manager of suspicious looking person(s) / articles
Open To
လိုအပ္ေသာအရည္အခ်င္း
- Flexibility- Communication skills- English 4 skills- Collaboration skills-Customer/ Client focus- Willing to learn-Respectful
- Preferable from Taunggyi Township
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
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