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တောင်ဥက္ကလာ | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
07 Aug 2022
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Engineering, Technical, HSE

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

  1. Oversees and co-ordinates office administrative procedures and review, evaluate and implement new procedures.
  2. Assists O&M Technician or Coordinator, NOC for network monitoring, trouble ticket handling and other related tasks.
  3. Assembles data and prepares periodic and special reports, manuals and correspondence.
  4. Provides 24/7 Network surveillance, monitoring, reporting & escalating the incidents.
  5. Dispatches O&M Field Technicians or related persons to network elements according to trouble tickets or preventive/corrective schedule.
  6. Responsible for doing proper follow up with O&M Field Technicians on pending trouble tickets or preventive tasks given to them.
  7. Updates all TT’s in i-TSM.
  8. Gets feedback from O&M Field Technicians for corrective / emergency and preventive maintenance work or any other tasks assigned and informs the respective manager according to process.
  9. Collects data from field or other sources, inserts into client ticket tool and i eng database (O&M portal), ensures data correctness and generates relevant reports from the tools.
  10. Prepares daily shift NOC and other reports as per guideline.
  11. Coordinates and controls work from other departments e.g subcontractor, client.
  12. Maintains the high level of client service expected as per guideline from the superior.
  13. Answers customer inquiries, either via phone or email, in a timely, courteous, and professional manner as per guideline from the superior.
  14. Closes TT’s with actual RCA.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Any bachelor degree with technical diploma
  • Minimum 3 years’ experience in similar field.
  • Must be able to communicate in English for internal communication.
  • Noc power experience is a must.

 

What We Can Offer

အက်ိဳးအျမတ္

Sim Card + Phone Allowance

ထူးျခားခ်က္မ်ား

Join Experienced Team
International Standards

အခြင့္အလမ္းမ်ား

Training Provided
Promotion Opportunities.
OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Engineering, Technical, HSE

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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