•Provide L1 support on RF elements by Fault resolution of network and customer faults in a timely and efficient manner
•Develop maintain and perform L1 heath checks and scripts is verified
•To ensure backup of all RF network as per Customer Policy
•Manage Major Faults and Outages in the network
•Coordinate with L2 support team for resolution of faults in timely manner
•Assess and mitigate risk of any network changes and Identification of any issues affecting performance or KPI’s
•Review, awareness and provide approval suggestions of CR activity and participate in Daily CR Review meetings
•Administration of RF user accounts and access
•Ensure any new network elements that are to be commissioned into the network are operationally accepted to avoid performance issues.
•Order or organize spare parts required as a part of fault management
•Life Cycle management of all RF and also to capture Tech notes to identify the known risk.
•Special event management, readiness , checks and preparations
•Performing Impact assessment review and get the IA and RCA .
•Verification of implementation of network configuration changes in accordance with detailed designs
•Ensure Audit of network w.r.t to major and minor KPIs are monitored
•Preparation of agreed RF SLAs on weekly and Monthly basis and get them review with Service management.
•Preparation of Performance KPIs and take the appropriate actions to ensure KPIs are maintained at the agreed thresholds
•Develop and support of various O&M and Routine procedures and any tools to assist and improve in maintaining the network.
•Participate in a on call roster and maintain flexible hours when required
•Assist the team in process improvement
•Provide emergency support
•Other activities as directed by management

1.At least 1.5 years’ experience in RF field, and more than 1 years in Fault Management
2. Able to support 24*7 Operations.
3. Excellent written and verbal communication in English and interpersonal skills.