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Quality Assurance Assistant Manager

Mascon international Business Services Co. Ltd
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
03 Feb 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Quality Assurance Assistant Manager

Mascon international Business Services Co. Ltd
ရန်ကုန်တိုင်း

Quality Assurance Assistant Manager

Mascon international Business Services Co. Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
03 Feb 2020
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Quality Assurance

Job Industry

အကြံပေးဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

• Draft quality assurance policies and procedures about call center industry
• Interpret and implement quality assurance standards
• Evaluate the adequacy of quality assurance standards
• Review the implementation and efficiency of quality of the agents
• Document internal audits and other quality assurance activities
• Investigate customer complaints and non-conformance issues
• Collect and compile statistical quality data
• Analyze data to identify areas for improvement in the quality system
• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Identify training needs and organize training interventions to meet quality standards
• Evaluate audit findings and implement appropriate corrective actions
• Monitor risk management activities
Checking daily inbound/outbound calls

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

. Any Graduate
. Must have related 3 years experiences in Call Center Fields
. Strong in Computer skills (Excel,Power Point,Word)
. Good communication at English language

What We Can Offer

အက်ိဳးအျမတ္

Meal Allowance
Phone Allowance

ထူးျခားခ်က္မ်ား

Fun working environment

အခြင့္အလမ္းမ်ား

Promotion opportunity
Learn new skills on job
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Quality Assurance

Job Industry

အကြံပေးဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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