An Exciting Opportunity for ...
1. Order Processing:
• Receive and process sales orders from customers accurately and efficiently.
• Verify order details, including product, quantity, pricing, and delivery instructions.
• Coordinate with logistics and distribution teams to ensure timely order fulfillment.
• Generate invoices, packing slips, and shipping documents as required.
2. Customer Service:
• Serve as the primary point of contact for customer inquiries, orders, and complaints.
• Respond promptly to customer requests and resolve issues in a professional and courteous manner.
• Communicate effectively with customers to provide order status updates and address any concerns.
3. Sales Support:
• Assist sales representatives with administrative tasks, such as preparing sales proposals, presentations, and reports.
• Maintain accurate records of sales transactions, customer interactions, and inventory levels.
• Coordinate with internal departments, including marketing, finance, and production, to support sales initiatives.
4. Data Management:
• Enter and update customer information, sales orders, and inventory data in the company's database or CRM system.
• Compile and analyze sales data to generate reports and insights for management review.
• Ensure data integrity and accuracy through regular audits and validation checks.
5. Documentation and Filing:
• Organize and maintain sales-related documentation, including contracts, agreements, and pricing lists.
• File documents electronically or in physical folders according to established protocols.
• Retrieve and provide requested documents to internal stakeholders or external auditors as needed.
6. Administrative Support:
• Assist the sales team with scheduling appointments, coordinating meetings, and managing travel arrangements.
• Handle general administrative tasks, such as answering phone calls, responding to emails, and maintaining office supplies.