• Improve the accuracy and reliability of the Demand Plan through projection of the most accurate estimate of customer demand and manage exceptions to enhance the responsiveness of the organisation's Supply Chain in fulfilling customer demand.
• Consistently achieve sustainable Demand Plan Accuracy (DPA) and Bias improvement
• Capture, prioritize, analyze and input Generating Demand events; customer, consumer & competitor information; other external / internal trends and influences, which impact demand plan.
• In accordance with the Monthly Business Planning Process, communicate relevant information to related functions by:- Highlighting gaps, Detailing impacts of proposed actions and related trade offs, Ensuring actions and Demand Plans are realistic and achievable.
• Effectively use all Demand Planning system functionality to support the preparation of 18 months demand plan
• Use appropriate statistical models and parameters (including 2 model DP), interpret results to generate accurate base demand forecasts
• Clean sales history from the impact of internal/external events and maintain a learning log with all major events for accurate demand projection.
• Build and maintain good communication and collaboration both within Supply Chain and with Generating Demand, Manufacturing and Finance
• Challenge the demand plan figures by providing input on a regular basis regarding promotions, new product launches, portfolio optimization, and customer behavior
• Engage in NCE activities in order to have continuous improvements

2-3 Years of relevant operational experiences especially in FMCG, at least one of the following areas:
- Supply Planning
- Commercial area (sales, marketing, CCSD)
- Customer service
- Other supply chain functions

If not held a commercial role before joining Demand Planning, a mission to a sales related function is strongly recommended