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Service Centre Manager

Carlcare Services MMR
တာမွေ | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
22 Jan 2021
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Service Centre Manager

Carlcare Services MMR
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အီလက်ထရောနစ်နှင့်လျှပ်စစ်ပစ္စည်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

  • Handle to Business operation, Business Training, warehouse ,  staff recruiting , Call Centre, Service Credit and Financial operation of the related service department
  • Service Centre Manage and set up SP (Service point) and business operation for Yangon, Bago, Ayayarwady, Nay Pyi Taw and Rakhine Division
  • Training to Service staff (reception & technicians) about the instruction of CSM system, technical training, inventory control, credit control, finance process and business training for Service Centre operation.
  • Handle and control service credit related finance from sale & marketing department and shop dealer.
  • Handle to mobile phone spare-part stock balance and supplied to related region.
  • Training and Sharing instruction about the mobile phone software and hardware repairing course to Technician
  • Liaison with the customers to solve their complaints and explain what they want to know about functions and factory fault issue of mobile phone. 
  • Handle to monthly service work in profit and monthly analysis report to country Manager
  • Calculate KPI for field operation team
  • Handle to Home appliance repair service, logistic, cash and spare-part control
  • Handle to Carlcare Call Centre operation for customer satisfied survey, branding and customer relation 

 

Open To

Male

လိုအပ္ေသာအရည္အခ်င္း

  • 2 to 3years experience in related field
  • Excellent knowledge of technical management, information analysis and hardware / software systems.
  • Management and Leadership skills
  • Good command in English or Chinese

What We Can Offer

အက်ိဳးအျမတ္

Bonus, Overtime

ထူးျခားခ်က္မ်ား

International standard, Fun working environment

အခြင့္အလမ္းမ်ား

training provide
OR

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အီလက်ထရောနစ်နှင့်လျှပ်စစ်ပစ္စည်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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