Reports To

The Store Manager reports to the General Manager and Director

Job Overview

Overall in charge of managing store operations, team member hiring, training & development, managing operational cost, and planning & execution of company initiatives to maximize the store’s profitability.

Responsibilities and Duties

• Manage and ensure smooth store operations of assigned store/s.

• Ensure store standards, product safety, and customer service is according to company requirements.

• Ensure that all company policies, procedures, and controls are implemented and enforced to all team members.

• Manage and control store operational expenses and shrinkage within company guidelines.

• Execute operations initiatives and promotions on time.

• Resolve operations issues.

• Assists Area Manager/Area Supervisor in ensuring compliance in all areas of customer service, store operations, and loss prevention.

• Provide training and development by giving constructive guidance to team members.

• Attend and participate in required meetings and company events.

• Complete and submit all administrative requirements and reports on time.

• Provide and compile store data for the weekly updates.

• Execute Competitor check and monitor sales accordingly to maintain the business advantage.

Reports To

The Store Manager reports to the General Manager and Director

Job Overview

Overall in charge of managing store operations, team member hiring, training & development, managing operational cost, and planning & execution of company initiatives to maximize the store’s profitability.

Responsibilities and Duties

• Manage and ensure smooth store operations of assigned store/s.

• Ensure store standards, product safety, and customer service is according to company requirements.

• Ensure that all company policies, procedures, and controls are implemented and enforced to all team members.

• Manage and control store operational expenses and shrinkage within company guidelines.

• Execute operations initiatives and promotions on time.

• Resolve operations issues.

• Assists Area Manager/Area Supervisor in ensuring compliance in all areas of customer service, store operations, and loss prevention.

• Provide training and development by giving constructive guidance to team members.

• Attend and participate in required meetings and company events.

• Complete and submit all administrative requirements and reports on time.

• Provide and compile store data for the weekly updates.

• Execute Competitor check and monitor sales accordingly to maintain the business advantage.

• Bachelor’s degree required
• Manager experience in retail operations
• Passionate for Retail
• Business focus
• Problem solver
• Result oriented
• Strong analytical thinking
• Customer service orientation
• Outstanding communication and Interpersonal skills
• People developer
• Ability to work under pressure
• Ability to prioritize tasks and excellent time management skills
• Ability to create an impact and influence
• Willing to work on retail hours