-Responsible for facility management and coordination of data centre operations and projects, ensuring timely implementation, efficient operations, and effective maintenance. - Coordinate projects, ensuring adherence to schedules and budgets. - Manage the facility team for day-to-day operations, including maintenance, repairs and upgrades. - Lead the team and empower the team members (training, knowledge sharing, coaching) - Control service quality by reviewing deliverables and provide the constructive feedback. - Ensure compliance with regulatory requirements, industry standards, and organizational policies. - Collaborate with cross-functional teams to achieve project goals and quickly resolve emergency cases. - Monitor and report to management on facility performance and project progress
-To ensure that the Customers have best possible Customer Life Cycle Experience and to contribute to the growth of the Organization by creating Revenue Streams and generating Sales -Familiarize oneself with the focused Industry and acquire necessary knowledge on relevant Industry specific Solutions - Understand addressable Market Size and create Sales Pipeline and Marketing Budget in accordance with Sales Targets assigned - Identify and Engage Global Partners who are providing relevant Industry specific Solutions actively - Develop Go-To-Market Strategy and Plan Go-To-Market Activities for relevant Industry specific Solutions - Generate Prospects and Leads through research and demand generating marketing activities -Convert Prospects and Leads to Opportunities by proposing relevant Industry specific Solutions which address their issues/pains/problems - Ensure timely, prompt and professional communication in all the engagements - Create proper Relationship Coverage by identifying, mapping, engaging, and developing pleasant professional relationships with key stakeholders - Develop trusted advisor relationships with key stakeholders - Prepare and conduct Sales Presentations and organize Proof-of-Concept Workshops for Customers by coordinating with Global Partners - Lead or participate in preparation of Commercial and Technical Proposals - Develop business proposals to meet deadlines of RFPs/Government Tenders in collaboration with both internal and external parties for effort estimation, project scoping and project scheduling - Facilitate Customer’s decision-making process professionally - Strategize and conduct Commercial Negotiations effectively and drive to award the deals - Prepare complex Sales Contracts, Purchase Orders, Sales Orders according to Standard Operation Procedures in coordination with Partners and Customers - Build and maintain long lasting Customer Relationship in the Accounts under own’s Account Management - Be the lead contact point for any and all matters specific to the Accounts under own’s Account Management - Keep track of 360-degree Customers Engagement under own’s Account Management: monitor project progress, review customer’s satisfaction on service quality, initiate/attend meetings to resolve disputes, facilitate invoicing and payment collections - Participate, contribute, and assist in project activities as necessary - Forecast and track key sales/account metrics and report the status to Business Development Head
-Develop, implement and maintain IT systems and solutions according to user requirements by using Microsoft based Web Application and Web API development frameworks, components and web interfaces -Analyze system requirement and design according to user requirements and by studying user process flow and manual documents - Development of technical specifications and plans - Resolve technical issues - Deliver quality code on schedule - Review and improve project source code when necessary - Troubleshoot and resolve technical issues - Working closely with project manager and development team leader and report project risks and issues to management in advance - Research and prepare new technology, frameworks and solutions to be used in projects - Follow, suggest and develop necessary programming standards to create functional, reliable, robust, reusable, maintainable, efficient and secure software solutions - Preparation of training manuals for users - Communicate effectively and professional with internal and external - Effectively works in teams as well as independently - Ensure comprehensive, timely and quality delivery of all requests
Handle the full recruitment process from job posting to hiring. Post job advertisements on recruitment platforms and social media. Screen resumes and shortlist suitable candidates. Prepare and issue offer letters and employment contracts. Maintain recruitment records and candidate database. Prepare onboarding documents and employee files. Coordinate with relevant departments for new employee onboarding preparation Monitor probation period follow-up and confirmation process. Handle employee resignation and off boarding procedures. Conduct exit interviews and collect feedback. Coordinate with related departments for clearance process. Prepare exit documentation and employee records update. Ensure proper handover and knowledge transfer before employee departure. Maintain employee database and HR documentation. Ensure HR records are updated and organized. Support HR Manager in daily HR operations