Job Purpose (Open for Local/Expat Profile) Payment Gateway Consultant, to drive the successful implementation and continuous compliance of our payment infrastructure. In this role, you will own both the end-to-end delivery of a centralized Payment Gateway project and the strategic alignment of our architecture, technical controls, and operational processes with the latest PCI DSS requirements. The ideal candidate blends strong technical project delivery skills with deep expertise in PCI DSS. You will lead the platform from initial design and rollout through continuous lifecycle management, ensuring the centralized gateway seamlessly serves our entire digital ecosystem while maintaining the successful attainment and annual renewal of the Attestation of Compliance (AOC) and Report on Compliance (ROC). Key Responsibilities: Payment Gateway Project Delivery: Own the full lifecycle delivery of the payment gateway platform. Manage requirements, architectural design, and seamless integrations across diverse digital channels with a centralized payment hub. Successful, on-time rollout of the centralized payment gateway delivery milestones. PCI DSS Project Leadership: Act as the single point of contact and subject matter expert for PCI DSS compliance, ensuring all technical and operational milestones are met for both initial certification and ongoing annual renewals. Compliance Management: Drive the end-to-end PCI DSS compliance lifecycle, including infrastructure architecture, software compliance, scoping, gap analysis, remediation, and final assessment. Technical Advisory: Provide expert guidance on securing payment gateway components, CDE, Non-CDE, on-prem, and cloud infrastructure. Review and confirm technical designs to ensure the chosen approach minimizes scope and adheres to the "Right Approach" for long-term sustainability. Scope Reduction: Analyze network diagrams and data flows to identify opportunities for segmenting the network and securely reducing the overall CDE scope. Vulnerability & Risk: Oversee regular ASV (Approved Scanning Vendor) scans, internal vulnerability scans, and annual penetration testing, aligning with relevant stakeholders to close any identified gaps in a timely manner. Policy Development: Draft, review, update, and maintain security policies and operational procedures to align continuously with the latest PCI DSS standards. Evidence Collection & Audit Readiness: Maintain a continuous readiness dashboard and collect artifacts (logs, configs, training records) required for formal audits. Stakeholder & Vendor Management: Work closely with payment gateway vendors, development teams, PCI DSS support vendors, wallets, and banks to achieve delivery milestones and compliance goals on schedule.
Job Purpose The Manager – Service Operations & Continual Improvement is responsible for governing incident management, problem management, operational reporting, service performance analytics, configuration management governance, and continual service improvement initiatives. The role ensures operational issues are effectively managed, analyzed, and translated into measurable service improvements. Key Responsibilities: Incident & Major Incident Management Coordinate Major Incident Management processes. Facilitate incident escalations and restoration activities. Monitor incident trends and service stability. Problem Management Lead Root Cause Analysis (RCA) reviews. Track corrective and preventive actions. Reduce recurring incidents through proactive problem management. Service Reporting & Analytics Develop and maintain IT service dashboards. Monitor KPIs including MTTR, availability, incident trends, and service quality. Provide executive reporting and analysis. Configuration & Service Mapping Governance Govern CMDB standards and data quality. Coordinate service mapping and configuration governance activities. Support impact analysis and dependency management. Continual Service Improvement Maintain CSI register and improvement roadmap. Identify automation and optimization opportunities. Track improvement initiatives and realized benefits. Operational Readiness Review production readiness for new systems and services. Ensure monitoring, support documentation, and operational procedures are established. Key Deliverables Major Incident Reports RCA & Problem Management Reports Service Performance Dashboards CSI Roadmap CMDB Governance Reports Operational Readiness Assessments
Job Purpose The Manager – Service Delivery & Governance is responsible for ensuring IT services are governed effectively through robust service management processes, service level management, change governance, vendor performance management, and business engagement. The role acts as the primary coordinator between IT and business stakeholders to ensure service expectations are clearly defined, measured, and achieved. Key Responsibilities: Service Level Management Define and maintain SLA and OLA frameworks. Monitor service performance against agreed targets. Facilitate regular service review meetings. Change Governance Manage Change Advisory Board (CAB) activities. Review and assess high-risk and major changes. Ensure compliance with change management policies. Vendor Governance Monitor vendor performance and SLA compliance. Conduct operational service reviews with vendors. Track service credits, penalties, and improvement actions. Business Relationship Management Engage business stakeholders regarding service quality and performance. Gather service feedback and improvement opportunities. Coordinate resolution of service escalations. Service Catalog Management Maintain enterprise service catalog. Ensure service ownership and accountability are clearly defined Key Deliverables SLA Framework Service Review Reports Change Governance Reports Vendor Performance Reports Service Catalog Updates
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လွန်ခဲ့သော 5ရက်
Job Purpose To manage activities of distributors, in order to support the achievement of overall sales target.Perform complex activities in designing, developing and periodically revising distributor sales force strategy and execution plan, to provide guidelines on key events and activities implementation, in order to optimize trade marketing operation, as well as to ensure alignment with AML overall corporate and marketing strategies. Manage distribution channels and build close relationships between TM and channel members, as well as improve capabilities of channel members to be able to deliver integrated sales and services, and effectively attract consumers. KEY RESPONSIBILITIES Responsible for distribution KPI’s in his/ her territory and expansion of distribution depth and width in the territory. Ensure understanding of Distribution policy and procedures, in order to understand tasks needed to be carried out, according to function’s policies and frameworks, as well as to ensure alignment and compliance with legal regulations and with Telenor Group’s overall direction, standards and governance. To provide with key reports, dashboards and insights to team on regular basis to improve on distribution and digitalization ambitions. Responsible for coaching and mentoring MCLs towards flawless execution of initiatives at Clusters/ Mini Clusters. Implementing communication plans to ensure awareness of new product launches. Perform data analysis therefore should be good in data crunching, excel sheets, PPTs and presentations. Responsible for reviewing effectiveness and ROI for the channel partners, able to lead team of MCLs occasionally and convince them with the new ideas and aligning them with the strategy of regions. Ensure to drive various projects by Inter functional and departmental coordination, perform start to end flawless execution of initiatives at Clusters/Mini Clusters. Adherence to Channel servicing Norms, designing channel and trade programs to generate loyalty, ensure business objective achievement. Manage the development of Distribution plan & Channel Support plan, standards, and policies, in order to ensure that operations are performed efficiently to support all sales and distribution of all channels. Manage the enlargement of qualitative and quantitative research and benchmarking analysis across channels to produce analysis reports as required for key inputs in formulating holistic and effective multi-channel strategies for sales, up-selling and customer services, and evaluating channel performance and profitability. Coordination with Distributors and his / her team for daily/weekly/monthly target achievement. Perform complex activities in monitoring distributor sales force activities and performing periodic evaluation/assessment on distributor sales force performance as planned, in order to identify improvement opportunities and to ensure quality of deliverables. Responsible for supporting sales teams with key distribution insights and action plan to be executed on ground.
Job Purpose A dynamic and innovative Senior Manager/Manager, Product Innovation & Gaming Experience to lead the strategy, development, and growth of gaming, cloud gaming, gaming platforms, digital products, data services, and value-added offerings. The role is responsible for driving product innovation, enhancing customer experiences, expanding strategic partnerships and distribution channels, and delivering sustainable business growth through customer-centric, data-driven, and commercially successful digital solutions. Develop and execute a comprehensive product strategy for gaming, cloud gaming, data, platforms, digital products, value-added services, and gaming network experiences, aligning with company goals and market trends. Conduct market research, competitive analysis, and customer insight assessments to identify opportunities, emerging trends, and innovation initiatives that drive business growth. Lead the end-to-end product lifecycle, from ideation to launch, prioritizing product enhancements and investment initiatives to deliver innovative, customer-centric solutions. Prioritize product features, enhancements, and investment initiatives based on customer feedback, market demand, and business objectives to maintain a competitive market position. Drive superior gaming and digital customer experiences by applying design thinking principles and collaborating with design, UX, technology, and operations teams to create immersive, intuitive, and seamless user journeys across all touchpoints. Develop and implement monetization strategies across gaming, digital products, and value-added services to optimize revenue, profitability, retention, and customer lifetime value. Expand gaming distribution channels, platform integrations, and partner touchpoints to increase product accessibility, customer acquisition, and market reach. Drive data-driven products and personalized services while collaborating with technology teams to optimize gaming network performance, ensuring low latency, reliability, and seamless connectivity. Identify, negotiate, and establish strategic partnerships with game developers, content providers, technology partners, and third-party service providers to strengthen product offerings and expand the gaming ecosystem.
Job Purpose To provide end-to-end sales operations support to Enterprise, Wholesale and Government teams by ensuring accurate order processing, customer documentation, reporting, and coordination with internal stakeholders, enabling efficient sales execution and customer service delivery. Sales Order & Documentation Management Collect and verify Order Forms (POs) from KAMs Ensure completeness and accuracy of customer documentation Maintain proper records and tracking of all sales orders Coordinate with internal teams for order processing and activation Customer & Service Request Coordination Manage and track service termination / suspension requests Manage bandwidth upgrades / downgrades Follow up and provide updates to KAMs Invoice & Payment Support Handle hardcopy invoice submission if necessary (ENT & Wholesale) Support government customers in cheque collection if necessary Ensure proper documentation and tracking of payments Reporting & Data Management Maintain customer visit records from KAMs (ENT) Maintain and manage contract database for Wholesale customers Track sales activities and orders Prepare periodic reports
Job Purpose To provide complex activities in the process of developing and enhancing distributor capabilities in all aspects, to ensure distributor operate their business effectively, as well as act as representative of ATOM to establish relationship with an authorized distributor in order to achieve performance targets. KEY RESPONSIBILITIES Responsible for sales & distributions management, sales team development, sales and distribution development & expansion, achievement of sales targets, customer acquisition, customer retention, overall operation and flawless executions regarding market servicing, market communication, visibility and network expansion and quality. Making sure growth in customer usages and revenue. Implement the action plans for managing authorized distributor to achieve sales targets, activities, inventory management, and retailer network expansion. Take the fully responsibility for respective Cluster Business Development month on month and year on year. Responsible for Basic KPI (Primary, Secondary, GA, New POS). Ability to do BTS performance growth and also UAO, ETO, PLO growth. To make sure effective communication of promotion schemes to all stakeholders and maximum visibility at the POS level in the assigned territory. Monitor and analyses an authorized distributor performance and junior members to provide development plan. Enable to find out potential leads for distributor expansion. Perform recruitment supporting activities to authorized distributors, in order to recruit new qualified distributor’s staff. Monitor a distributor’s operations and coordinate with managers of distributor to ensure the alignment and compliance with signed contracts and Telenor Myanmar’s policies in all aspects. Evaluate distributor performance on regular basis and provide recommendations to terminate an unqualified Distributor based on defined performance criteria and contracts. Supervise distributor to review inventory, recommend to keep the inventory level as ATOM SND’s norms and purchasing activities from ATOM. Review on allocated quota of distributor in relation to sales target. Identify and select potential distributor prospect, in order to select new qualified distributors to replace unperformed or resigned distributors. Provide direction to junior members, decide on the methodologies, concepts and techniques to be used, identify risks and determine how to approach and complete tasks, in order to guide and support junior analyst and successfully achieve targets. Report all issues/variances with planned work to ensure any activities outside normal procedures are communicated in a timely and accurate manner. Collaborate with other departments / teams to facilitate analysis and identify process improvement / cost reduction opportunities. Be accountable for special assignments relating to function as allocated by immediate superior level.
Job Overview: The primary purpose of this role is to establish a robust architectural foundation for AI/ML and data platforms, aligning with cloud-native principles to ensure high-performance density and cost-efficiency. You are responsible for the entire lifecycle of AI initiatives, ensuring they deliver tangible business outcomes and measurable ROI . This involves translating high-level business requirements into detailed Solution Intents and High-Level Designs (HLDs) while maintaining strict technical and architectural standards across the organization. As the Senior Manager for AI Solution Design and Architecture , you will lead the enterprise-wide strategy for AI-driven solutions, data platforms, and analytics capabilities. This leadership role focuses on architecting innovative and scalable AI solutions that address complex business challenges while ensuring seamless integration into existing business operations. You will drive the organizational AI roadmap , leveraging emerging trends in Generative AI, Edge Computing, and IoT to foster a competitive advantage. By collaborating with cross-functional stakeholders, including Data Scientists and Engineers, you will ensure all designs are strategically impactful and optimize long-term growth. Key Responsibilities: Lead the design and implementation of robust, scalable, and innovative AI solutions, overseeing the entire end-to-end AI solution blueprint and roadmap ensuring alignment with the ATOM’s technical and architectural standards Work closely with business leaders and key stakeholders to translate AI architecture requirements into strategic architecture solutions Collaborate with teams to ensure seamless integration of AI models and platforms into existing infrastructure, such as CRM systems, Campaign, APIs, databases, and cloud platforms (AWS, GCP, Azure) and other critical business applications Define and govern reusable patterns, including ingestion, data modelling, integration, and AI/ML deployment frameworks, ensuring consistency and quality across domains Responsible for the maintenance of comprehensive documentation of AI solution designs, architectures, model configurations, and deployment procedures, ensuring that design decisions, assumptions, and constraints are clearly communicated and easily accessible for future reference Oversee vendor and tooling evaluation, ensuring technology choices align with enterprise needs, resilience, and long-term roadmap. Ensure AI solutions adhere to stringent security and privacy requirements, implement encryption, authentication, and authorization protocols to safeguard data across ATOM’s AI systems. Drive innovation in AI, automation, and cloud architecture, introducing modern solutions that accelerate business outcomes and reduce technical debt Leverage feedback from business users, technical teams, and external sources to refine AI solutions, ensuring that the solutions continue to evolve and meet changing business needs
Job Purpose We’re looking for a strategic and results-oriented Product Marketing and App Growth Assistant Manager to help drive the growth of our Yatha App user base and support Entertainment product go-to-market (GTM) strategies and revenue, user increment. You’ll work closely with product, managers, analytics, marketing communications team, content agency, sales & distribution team. Lead ,developed and execute of growth strategies to increase app installs, retention, engagement, and monetization. Collaborate with Product Managers and Marketing Communication teams on product positioning, messaging, launch execution, and customer segmentation. Analyze app performance metrics, create dashboards and provide recommendations on funnel improvements. Run A/B tests , User research, experiments on onboarding flows, notifications, referral programs, and pricing incentives. Coordinate with Marketing Communication teams to develop campaign creatives, landing pages, and promotional assets. Conduct market, competitor, and user behavior research to identify opportunities and threats. Support end-to-end Go-to-Market (GTM) strategy and execution for new entertainment products and app features, including launch planning, cross-functional coordination, user acquisition initiatives, and post-launch performance tracking. Work closely with Sales & Distribution (S&D) teams to drive user growth, product adoption, and revenue performance through targeted campaigns, channel partnerships, promotional activities, and data-driven optimization strategies.