A detail-oriented and proactive PMO Specialist to provide centralized operational, administrative, and project coordination support. This role will manage project tracking, departmental payment processing, procurement and vendor coordination, budget administration, and reporting to ensure efficient day-to-day operations and effective project governance. The PMO Specialist will also coordinate internal technical projects, facilitate alignment among technical stakeholders, and monitor project progress to ensure timely execution, compliance with internal processes, and transparent reporting across the division. Key Responsibilities Internal Technical Project Coordination Coordinate internal technical projects by facilitating planning, progress monitoring, action tracking, and alignment among technical teams and stakeholders. Monitor project milestones, dependencies, outstanding issues, and delivery commitments, escalating potential delays and blockers to the appropriate stakeholders. Facilitate communication between technical teams and relevant management stakeholders to maintain delivery alignment. Operations & Administrative Support Coordinate day-to-day departmental operations, administrative activities, and internal process requirements to ensure smooth and efficient functioning. Maintain departmental records, documentation, trackers, and operational reports to support management oversight and decision-making. Coordinate internal meetings, follow-ups, action items, and cross-functional activities to ensure timely completion. Payment, Procurement & Budget Coordination Coordinate departmental payment processing, invoice verification, payment requests, and supporting documentation in accordance with internal procedures. Facilitate procurement activities, vendor coordination, purchase requests, and follow-ups with Finance, Procurement, and relevant stakeholders if required. Maintain budget utilization trackers, payment schedules, and expenditure records to support budget monitoring and financial visibility. Process Compliance & Operational Improvement Identify opportunities to streamline administrative processes, improve tracking mechanisms, and enhance operational efficiency. Strengthen transparency, accountability, and management visibility through accurate records, timely reporting, and consistent follow-up.
An experienced and strategic Principal Business Analyst to lead business analysis practices across our diverse portfolio of businesses. Working closely with business leaders, Project Managers, Solution Architects, and technology teams, this role will drive complex requirements analysis, business process optimization, and solution alignment to ensure technology initiatives deliver measurable business value. The Principal Business Analyst will establish analysis standards, guide and mentor Business Analysts, and act as a trusted advisor to business stakeholders, translating complex business challenges into scalable, effective, and value-driven digital solutions. Key Responsibilities Business Analysis Leadership & Requirements Management Lead business analysis for complex, cross-functional, and enterprise-level initiatives, ensuring business needs are clearly defined and translated into actionable requirements. Establish and maintain standards for BRD, FRD, user stories, process flows, acceptance criteria, and other BA deliverables. Oversee requirements traceability, scope alignment, and change impact analysis throughout the project lifecycle. Business Process Optimization & Value Realization Lead business process assessment and re-engineering initiatives to identify operational inefficiencies, automation opportunities, and digital transformation potential. Collaborate with business stakeholders to define business objectives, success criteria, KPIs, and measurable expected outcomes. Ensure proposed solutions align with business strategies, operational needs, and enterprise-wide objectives. Stakeholder Advisory & Solution Alignment Act as a strategic liaison between business leadership, Project Managers, Solution Architects, technology teams, and external vendors. Facilitate complex stakeholder discussions, resolve requirement conflicts, challenge assumptions, and drive consensus on business priorities. Ensure business requirements are translated into feasible, scalable solutions aligned with business and technology objectives. Solution Validation & Quality Assurance Oversee requirements validation, test scenario development, UAT coordination, and business acceptance for critical initiatives. Ensure solutions meet approved requirements, business expectations, and applicable compliance standards. Drive post-implementation reviews to evaluate business outcomes, identify gaps, and recommend improvements. BA Capability Development & Governance Coach and mentor Business Analysts, review the quality of their deliverables, and promote consistent analysis practices across the department. Develop and improve BA methodologies, templates, guidelines, and quality assurance practices. Promote continuous improvement, data-driven decision-making, and effective collaboration between business and technology teams.
This role is responsible for mainly managing a retail store, which includes overseeing daily operations of a store, motivating team members, monitoring inventory, stock control, and meeting monthly sales targets. Manage daily operations of a store and maintain the organizational standards of the store Improve and deliver excellent customer service and respond to customer complaints in a professional manner Increase staff motivation and value to meet the sales targets by training and mentoring staffs Involve and oversee in hiring, training new staffs and supervise quarterly performance assessment to store staffs as well as maintain the employee turnover rate Prepare sales budget forecast and manage the store OOS control Monitor Shrinkage, Inventory levels and Receiving/Ordering process Closely monitor of shop floor staffs, Expenses control and coordinate with Merchandising Team for the better planogram Develop business strategies to attract customers, enhance profitability such as selection of best promotional items, and provide feedback to merchandising for top items list (Volume) Ensure store compliance with health and safety regulations Undertake store administration tasks Prepare Weekly, Monthly sales report and other necessary reports as required Perform other related tasks as assigned by Management
Develop, launch, and monitor integrated marketing campaigns focused on point accumulation, seasonal redemption drives, tier upgrades, and referral programs. Oversee mechanics for interactive consumer campaigns, such as lucky draws, instant cashback/point events and merchant-specific reward offers. Ensure all messaging across digital channels, partner outlets, and promotional collateral aligns with unified brand guidelines and maintains a high standard of clarity and professionalism. Oversee creative outputs, campaign rules, terms & conditions, and promotional copy in both English and Burmese. Direct the visual presentation and narrative framing for social media assets, in-app banners, push notifications, and print materials. Channel Strategy & Growth: Oversee organic content strategies across Facebook, TikTok, and LinkedIn to build audience trust, promote merchant partners, and educate users on point redemption benefits. Maintain a structured content calendar synchronized with point promotions, partner deals, app updates, and seasonal campaigns. Collaborate with technical teams to ensure app store screenshots, feature descriptions, and website promotional pages accurately reflect active reward programs. Support performance marketing initiatives across Meta Ads Manager, TikTok Ads, and Google Ads by building, launching, and continuously optimizing campaigns monitoring key efficiency metrics. Act as the main liaison for creative agencies, production vendors, and merchant marketing contacts delivering clear briefs and tracking project execution. Analyze multi-channel campaign results, point-redemption metrics, and audience engagement data to deliver actionable insights to leadership.
Senior Operations Manager is responsible for leading all Dry Bulk Cargo handling activities, including Silo and Warehouse management, within the terminal. This role acts as the strategic bridge between Operations and Commercial teams, ensuring operational capabilities align with sales targets and customer expectations. He owns the operational budget in coordination with the Finance Department, drives safety compliance, and optimizes asset utilization to maximize profitability and efficiency. Main Responsibilities: Oversee daily dry bulk terminal operations, including vessel loading/discharging, cargo movements, and truck arrangement. Manage Silos and Warehouses inventory planning to ensure optimal space utilization and cargo segregation. Collaborate with the Sales & Marketing team to define realistic throughput capacities and pricing strategies. Moreover, shall be determine the own revenue perceptive and operational perceptive of our assets. Develop and manage the annual Operations expenses and CAPEX budget in coordination with the Finance Department. Ensure strict compliance with HSSE policies, specifically regarding , silos safety, and environmental regulations. Monitor Key Performance Indicators (KPIs) such as Vessel throughput, Terminal Productivity and Storage Utilization. Communicate with regulatory bodies (eg…..) for Licensing, auditing compliance matters. Lead, mentor, and manage Shift Managers, Supervisors, and Equipment Operations for 24/7. Verify operational data (such as tonnage handled, storage days, resource used) to ensure accurate invoicing. Analyze and track current and forecasted capital expenditures for terminal equipment and infrastructure. Implement continuous improvement initiatives to reduce bottlenecks and operational costs. Follow up on any other matters instructed by management regarding terminal expansion or strategic planning. Oversee and discuss with Facilities team for suitable utilization of our Gensets and proper maintenance of Mechanical and Electrical equipment. Must able to communicate with ship officers and crews to get best discharging/loading rate, safety and security of ship and terminal. Must able to handle of ship complaints, and deter letter of protest. Support setting up Company Policy with Management’s requirement regarding operational standards.
Coordinate end-to-end recruitment activities, including job posting, CV screening, candidate shortlisting, interview scheduling, and offer coordination. Work closely with hiring managers and department heads to understand manpower requirements and job specifications. Coordinate reference checks, salary negotiations, offer letters, and pre-employment documentation in accordance with company procedures. Maintain and update the recruitment database, candidate pipeline, and recruitment status reports. Collect and update the data information of employee personal filing on data base. Develop and coordinate the annual training plan and training calendar in alignment with business priorities and organizational objectives. Conduct or coordinate training evaluations to assess participant satisfaction, learning effectiveness, and application of knowledge in the workplace. Follow-up and prepare employment-related documents, including employment contract. Coordinate onboarding and orientation programs for new employees. Implement HR policies and procedures. Perform any other and responsibility as assigned from Management.
Service Operations and Manage daily IT service operations through the ITSM platform. Oversee Incident, Request, Problem, and Change Management processes. Ensure tickets are properly categorized, prioritized, and resolved within SLA timelines. Monitor service performance metrics and generate monthly dashboards for management. Process Governance & Improvement Maintain and enhance ITIL-based workflows and policies. Conduct root cause analysis (RCA) and drive corrective/preventive actions. Support continual service improvement (CSI) initiatives to enhance efficiency and customer experience. Document and update standard operating procedures (SOPs). Produce KPI and SLA compliance reports for service delivery performance. Present analysis and recommendations to management for service improvement. Track recurring issues, escalation trends, and service gaps. Act as the coordination point between service desk, infrastructure, and business units. Communicate planned changes, outages, and maintenance windows to stakeholders. Provide user awareness sessions for IT service processes and portal usage. Administer and configure the ITSM tool modules (Incident, Change, Problem, CMDB). Collaborate with vendors or tool providers for upgrades, integrations, and automation. Support data accuracy and integrity in CMDB and service catalog.
Perform penetration testing on applications, APIs, and cloud environments. Conduct network penetration testing on servers, databases, and POS devices. Assess wireless networks for security risks. Support social engineering tests such as phishing campaigns. Provide reports with risks, remediation, and mitigation steps. Work with teams to implement fixes and improvements. Guide junior engineers and support audits. Contribute to DevSecOps initiatives by integrating security into CI/CD pipelines.
Assist in developing and maintaining IT governance policies, processes, and guidelines in line with industry standards and regulatory requirements. Support IT audits, risk management, and compliance activities. Track and report progress on IT governance initiatives, ensuring alignment with business objectives. Help manage ITSM tools and processes for incident, problem, and change management. Collaborate with teams to implement governance policies and initiatives across the organization. Monitor and assist in issuing vulnerability advisories and tracking remediation efforts. Support the development and delivery of security awareness and business continuity training. Prepare documentation and reports for audits and regulatory reviews. Stay updated on IT governance trends and best practices to contribute to continuous improvement.