A. Sales & Customer Service Warmly welcome customers and recommend products that meet their specific needs. Possess in-depth knowledge of Eco Chic products, including quality, usage, sizing, and pricing. Achieve personal sales targets while leading efforts to boost overall showroom sales growth. Utilize cross-selling and upselling techniques to increase average transaction values per customer. Handle customer complaints in accordance with established policies and escalate to management when necessary. B. Sales Team Leadership Assign and delegate daily tasks and duties to sales staff. Monitor and guide staff on customer service standards, product knowledge, and overall sales performance. Coordinate team efforts to ensure all staff actively and enthusiastically assist customers. Assess strengths and weaknesses of team members and provide necessary coaching. Foster strong teamwork and lead by example in adhering to workplace discipline. C. Showroom Operations Inspect and maintain showroom cleanliness, product displays, and overall merchandise organization. Ensure compliance with daily opening and closing checklists. Verify the accuracy of price tags, promotional signage, and product information. Monitor inventory levels, out-of-stock items, and fast-moving products. Immediately report missing items, damaged goods, or stock discrepancies to management. D. Reporting & Administration Prepare and submit daily showroom sales reports. Track progress toward personal and team sales targets. Collect and report customer feedback, complaints, and product demand trends. Notify relevant supervisors/departments about daily stock needs, bestsellers, and slow-moving items. Carry out additional tasks assigned by management in a timely manner.