Effective operation of the equipment in order to achieve packaging targets. Perform first line maintenance of the equipment as per standard operating procedures. Compliance with the Safety, Health, and Environment standards and requirements in order to ensure safe operation of the processes. Perform quality checks of packaging process in compliance with the quality standards and requirements in order to ensure the packaging of a quality beverage. Maintain a clean and orderly work area by ensuring that the machines and equipment are clean and organized appropriately.
PURPOSE OF THE POSITION An area sales manager typically manages sales force within his/her defined regional territory. He/ she is responsible for closely monitoring daily sales operations, drive the both sales targets and expend the distribution network also managing the sales team in the region. Analyse sales, finance and Distributor reports to gain insights into how to improve performance and maximize growth in the Market. RESPONSIBILITY Set up the daily/weekly plan for sales people and give follow-up Review on monthly basis the operations and define, implement or follow-up on corrective actions Manage, daily, distributors’ detail debtor Share relevant information (from Marketing, Trade Marketing or any other Function) to his team Motivate and coach sales staff to achieve and exceed company targets Monitor to Improve Sales Execution KPIs Follow and comply with HEINEKEN Life Saving Rules Maintain and update regularly the details of key competitors. Analyses the data to understand the strengths and weaknesses of key competitors Write annual objectives that describe invoice sales value and volume and trade expenditure targets and in-outlet execution (A2QVP2) KPIs Plan and review sales coverage at least every two years to support coverage objectives, using a national GAME criteria with volume and market share thresholds. Enable the creation of an aligned annual forecast of sales for each brand, by month. Estimates demand arising from seasonality and activities planned by the company. Provides timely inputs as new information becomes available. In reviewing forecast accuracy, is able to explain why actual sales vary by more than 10% of the sales estimates Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required. Takes necessary actions to meet all cycle plan requirements. Resolves all compliance issues in consultation with the customer. Carries out all actions efficiently and managed time well Engage in structured negotiations with a customer, explaining value of proposition before negotiating, trading variables in order of priority. Trades concessions in return for something of value, using a range of tactics to achieve goals. If agreement is made, confirms and agrees details. If not, agrees next steps Coach all direct reports at least one day in each month using IFCAD process. Maintains detailed records of individuals' progress and use these to plan for upcoming coaching sessions and to identify additional development opportunities
Ayeyawady Division
လွန်ခဲ့သော 4ရက်
1. Increase sales and department revenue 2. Achieve monthly and annual sales goals 3. Follow to do for sales and marketing guidelines 4. Follow to do 6 step of call (A2QVP2) 5. Identify market opportunities and develop strategies to maximize impact to the company 6. Participate in development of long-range sales planning and growth strategies 7. Follow to do the call plan (daily, weekly, monthly) to gain for customers satisfaction 8. Offer a full range of services to new and current customers 9. Co-ordinate with all departments to ensure customer satisfaction 10. Maintain frequent contact with existing customer 11. Follow up with customers to ensure the highest level of customer satisfaction was achieved
PURPOSE OF THE POSITION Sales administrator plays a key administrative role in supporting the sales team and provide an important link between the ASO, SC team and customers. To support sales team by administering the sales information system and provide all other administration services (include delivery management) for the sales department and staff. Works in a challenging and competitive environment, processing all sales-related paperwork and arranging delivery services for our customers. RESPONSIBILITES Prepare and provide follow-up for invoices. Prepare contracts and facilitate vendor code creation, as well as follow up on the customer payment process. Pursue overdue payments and monitor ongoing sales orders. Serve as the first point of contact for customers who require assistance with orders, requests, or complaints. Support administration tasks for sales forces. Closely monitor POSM management. Analyze day-to-day team performance data and report findings to the TSM/RSM.
PURPOSE OF THE POSITION The point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets Responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels RESPONSIBILITY Maintain complete and accurate outlet record cards for all calls Review journey plans when territory boundaries change Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity Prospect for new outlets routinely Engage in structured negotiations that involve exchanging several variables to reach an agreement Follow an agreed-upon process, product complaints are handled effectively and proactively Always follow customer service standards and policies Maintain a standardized customer folder for all customers
PURPOSE OF THE POSITION The point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets Responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels RESPONSIBILITY Maintain complete and accurate outlet record cards for all calls Review journey plans when territory boundaries change Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity Prospect for new outlets routinely Engage in structured negotiations that involve exchanging several variables to reach an agreement Follow an agreed-upon process, product complaints are handled effectively and proactively Always follow customer service standards and policies Maintain a standardized customer folder for all customers
Magway Division
17 Nov 2025
PURPOSE OF THE POSITION Sales administrator plays a key administrative role in supporting the sales team and provide an important link between the ASO, SC team and customers. To support sales team by administering the sales information system and provide all other administration services (include delivery management) for the sales department and staff. Works in a challenging and competitive environment, processing all sales-related paperwork and arranging delivery services for our customers. RESPONSIBILITES Prepare and provide follow-up for invoices. Prepare contracts and facilitate vendor code creation, as well as follow up on the customer payment process. Pursue overdue payments and monitor ongoing sales orders. Serve as the first point of contact for customers who require assistance with orders, requests, or complaints. Support administration tasks for sales forces. Closely monitor POSM management. Analyze day-to-day team performance data and report findings to the TSM/RSM.
PURPOSE OF THE POSITION The point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets Responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels RESPONSIBILITY Maintain complete and accurate outlet record cards for all calls Review journey plans when territory boundaries change Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity Prospect for new outlets routinely Engage in structured negotiations that involve exchanging several variables to reach an agreement Follow an agreed-upon process, product complaints are handled effectively and proactively Always follow customer service standards and policies Maintain a standardized customer folder for all customers
KEY ACCOUNTABILITIES Lead Draught Beer Quality and Perfect Serve agenda Implement quality programmes and procedures across all Draught Beer Brands Execute Global Perfect Serve Training agenda to external Retail Customers and their working staffs Assist to conduct HML Brewery Tours as part of Perfect Serve agenda to external partners and stakeholders Conduct weekly market visits for quality insights as well as manage external agencies to conduct draught quality audits and surveys among retail partners ensuring best in class executions (serving rituals, pouring rituals & draught related POSMs) Explore Outlet Incentive Schemes and Loyalty Programs for outlets that will improve pro-active participation and commitment from outlets to continue delivering superior draught quality and experience and maintain consistency throughout. Lead execution and implementations of draught quality improvement processes after audits Lead training and coaching programmes internally – to frontline sales Deal with complaints/draught beer queries together with Customer Service Team and implement solutions following provided procedures Work with Brand and Channel teams to raise awareness of Perfect Serve among consumers via outlet activations and through-the-line campaigns Take lead on all draught related operations (logistics/installations) in Functional Service Events. Assist Key Account Team in acquiring leads for Function Service program through awareness drives An ambassador for all draught brands Must be a team player and work with multiple cross-functional teams (internal and external) to enhance draught quality in every execution touchpoint Self-motivated with a winning mentality and a strong sense of ownership and responsibility Brand passionate and Brand Loyal with a genuine dedication to the success of Heineken Myanmar, excellent knowledge of the Draught Beer Excellent customer service skills & warm, approachable personality Must be flexible and willing to adjust priorities to meet the needs of the business Brewing expertise and in depth understanding of Myanmar Beer cultures Responsible and key management skills Strong capabilities of training skills and methods, especially to outlets staffs with lower education levels. Basic understanding of giving effective training regime and programs to external stakeholders Others: Accountable for Core Business Standards of HML Responsible for the delivery of key Interaction and Engagement activities within HML Responsible for ensuring quality standards, health and safety standards and responsible service of alcohol guidelines are adhered to while serving all beers