PURPOSE OF THE POSITION This role drives F&B channel expansion across the country by acquiring competitor and new key outlets aligned with Channel Strategy through market intelligence, profitability evaluations, target achievement, promo activation, and network building per HEINEKEN Ways of Selling. RESPONSIBILITY Collect necessary information and data from market for Evaluation Define and prioritize the key-customers base on sales, strategic location and future potential Evaluate and propose to Manager by using customer profitability template Ensure to achieve monthly target (acquire outlets) Ensure to achieve assigned Key projects in time. (Cycle basic) Keep monitoring the sales trend of acquired outlets and reporting to manager by using CPC (Customer Profitability Calculator) Prepare the channel promotions plan / activities for new acquired outlets To build network and improve relationship with outlets’ decision makers / key persons by complying HEINEKEN Ways for Sales Closely work together with MONT team, Trade Marketing & Marketing for sales execution
RESPONSIBILITY To manage receiving, storage for incoming Raw Material ,Packaging Materials Coordinate with packaging and planning to supply raw and packaging material, auxiliary material stocks in time Manage Finished product Store Manage Returnable packaging material, Keg, Pallet, Bottles, crates Stock count Update warehouse receiving, issuing data in JDE system Work under company’ s quality policy I Receiving of raw, packaging and auxiliary materials Receiving and offloading of delivered goods Verify quantities of actual stock received against delivery note or invoice Identify and resolve stock differences Store away goods received Minimise damages to goods received Complete and file documentation (e.g. delivery notes) for reference II Handling and storage of materials Store all materials as per storage requirements (GMP, Compatibility, etc) Apply the FEFO/FIFO principles Advise on stock age and out-of-stocks Maintain good hygiene and housekeeping Implement stock rotation systems Carry out stock counts as per company procedures and requirements III Material issuing and transfers Advise on stock levels as per production plan Ensure adherence to material requisition system Issue stock as per material requisitions or process order Transfer stocks to relevant locations using SAP Verify stock returns before transferring back to warehouse Weekly / Monthly inventory report IV Management of quality and SHE in the warehouse Rotate stock using FEFO/FIFO principles Ensure that goods received are sampled, tested and released Follow stacking and storage requirements Participate in safety meetings and committees Segregate and dispose waste as per SHE requirements and standards Report safety incidents and accidents V To ensure a safe working environment where all legal requirements are met in socially responsible manner Ensure compliance with acts and procedures Use PPE Ensure correct storage, handling and disposal of hazardous substances Report incidents Adhere to safety and housekeeping standards Participate in team risk management processes VI To ensure compliance of Operational Standards/ System of Compan y (ISO/ HACCP/ Food Safety/ Laboratory Star System/ etc.) Follow rules, requirements and procedure of operating systems
PURPOSE OF THE POSITION The point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets Responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels RESPONSIBILITY Maintain complete and accurate outlet record cards for all calls Review journey plans when territory boundaries change Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity Prospect for new outlets routinely Engage in structured negotiations that involve exchanging several variables to reach an agreement Follow an agreed-upon process, product complaints are handled effectively and proactively Always follow customer service standards and policies Maintain a standardized customer folder for all customers
Effective operation of the equipment in order to achieve packaging targets Perform first line maintenance of the equipment as per standard operating procedures Compliance with the Safety, Health, and Environment standards and requirements in order to ensure safe operation of the processes Perform quality checks of packaging process in compliance with the quality standards and requirements in order to ensure the packaging of a quality beverage Maintain a clean and orderly work area by ensuring that the machines and equipment are clean and organized appropriately
PURPOSE OF THE POSITION This position is responsible to do survey, installation, withdrawal, sanitation, audit, customer satisfaction survey and professional service supplied to all Upper / Lower HEINEKEN Myanmar draught beer outlets. RESPONSIBILITY Execute draught beer outlet survey, installation & sanitation Execute draught beer outlet audit and customer satisfaction survey Execute the repair and maintenance of draught beer cooler Co-operate with the brewery and draught beer service to maintain ISO 9001/HACCP standard Provide emergency services for all draught beer outlets and events Educate/Coaching sanitation service contractors and outlet bar staffs to improve beer handling skill and knowledge Maintain good condition of draught beer service vehicles Other assigned duties
PURPOSE OF THE POSITION The Public Affairs Lead supports the development and execution of HEINEKEN Myanmar's public affairs agenda by providing insights on regulatory, policy, and stakeholder developments, monitoring reputational risks, and coordinating public affairs activities. The role serves as a key partner to the Public Affairs Manager in ensuring effective stakeholder engagement, high-quality communications, and timely advocacy support, while helping the business navigate a dynamic external environment and protect HEINEKEN Myanmar's reputation and license to operate. KEY ACCOUNTABILITIES Monitor, research, and analyze regulatory, legislative, and public policy developments relevant to HEINEKEN Myanmar and the wider industry, providing timely updates and practical insights to support business decision-making Track industry trends, emerging issues, and external stakeholder developments to identify potential risks, opportunities, and business implications. Monitor, translate, and analyze media coverage, stakeholder sentiment, and relevant external developments, escalating key issues and supporting reputation management activities Support the planning and coordination of stakeholder engagements, industry association activities, meetings, events, and public affairs initiatives to ensure effective execution and follow-through Prepare, review, and coordinate public affairs documentation, including briefing materials, stakeholder updates, position papers, fact sheets, presentations, and official correspondence Maintain and continuously improve public affairs databases, stakeholder records, and advocacy materials to ensure information remains accurate, current, and accessible Collaborate with cross-functional teams, including Corporate Affairs, Legal, Commercial, Supply Chain, and People, to support business priorities and ensure timely submission of required documentation and reports Provide administrative and operational support for public affairs activities, ensuring compliance with internal processes, governance requirements, and HEINEKEN standards Support broader Corporate Affairs priorities, including communications, sustainability, and other cross-functional initiatives, while managing ad hoc projects and assignments as required
PURPOSE OF THE ROLE The Category Specialist is responsible for developing and executing sourcing strategies, supplier management, contract management, and cost optimization initiatives within the Business Services category. The role acts as a strategic business partner to functional stakeholders while ensuring delivery of value, compliance, service quality, and risk mitigation. As part of the Procurement capability development framework, the Procurement Specialist will progressively gain exposure and rotate across other strategic procurement categories including Supply Chain, Logistics, Raw Materials, Packaging, Capex and Commercial Procurement to build broad category management expertise and succession capability. KEY ACCOUNTABILITIES 1. Category Strategy & Sourcing Develop and implement category sourcing strategies for assigned Business Services spend areas Lead RFQ, RFP and tender activities in accordance with Procurement policies Analyze spend, identify savings opportunities and build sourcing pipelines Execute supplier selection, negotiations and contracting processes Deliver annual savings, cost avoidance and value creation targets 2. Supplier Relationship Management Manage strategic and operational supplier relationships Conduct supplier performance reviews and business reviews Resolve supplier performance issues and drive continuous improvement initiatives Monitor supplier risks and establish mitigation actions to ensure business continuity 3. Contract & Compliance Management Lead commercial negotiations and support contract development Ensure contract compliance and utilization of approved suppliers Monitor contract expiration and renewal cycles Maintain procurement documentation and ensure audit readiness 4. Business Partnering Partner with stakeholders from HR, Finance, IT, Administration, Legal, Corporate Affairs and other support functions Understand business requirements and translate them into sourcing strategies Challenge specifications where appropriate to increase value and reduce cost Position Procurement as a trusted advisor rather than a transactional service provider 5. Category Performance & Analytics Develop category insights through spend analysis and market intelligence Track procurement KPIs, savings delivery and supplier performance Prepare management reports and executive presentations Support budget planning and forecast discussions 6. Procurement Capability Development & Category Rotation Build expertise across multiple procurement categories through structured rotation assignments Participate in strategic sourcing projects across categories including: Supply Chain & Logistics, Raw Materials, Packaging Materials, Capex, Commercial & Marketing Procurement Support cross-functional category projects at OpCo and regional level Develop broader procurement knowledge to prepare for future Category Manager and Procurement Lead roles
PURPOSE OF THE ROLE Manage and oversee the team responsible for OtC activities, including credit policy management, customer bonus settlement, litigation/debt recovery for the OpCo, in accordance with OpCo statutory and tax guidelines, and Heineken policies and objectives, to achieve the agreed performance objectives (PPIs) and service levels, while contributing to ongoing continuous improvement, process standardisation and high levels of customer satisfaction. Be the business partner for the Opco sales and marketing management teams and through good understanding of commercial processes to ensure effective business decision making. KEY ACCOUNTABILITIES Manage and oversee the team responsible for collections activities, including pre-due, credit limit exceeded, overdue customer balances, customer rebates, and financial accounting reporting processes Review and reconcile accruals and provisions related to ATL (Above-the-Line) and BTL (Below-the-Line) expenses Ensure the timely preparation and delivery of standard reports, including Accounts Receivable (AR) Aging reports Lead the resolution of escalated Order-to-Cash (OtC) issues, working closely with stakeholders to ensure customer needs are effectively met across both the OpCo and HGSS Manage and maintain relationships with key customers, as appropriate Monitor and review process controls, ensuring compliance with established procedures and taking corrective actions when control deficiencies are identified Monitor Sales and Accounts Receivable performance, including revenue, volume, profitability, collections, and overdue balances, to support business decision-making Prepare and present regular performance reports, highlighting key risks, opportunities, trends, and recommended actions to management Drive consistent execution of standard processes and identify, escalate, and report non-compliance issues Support internal and external audits, including VAT, financial, and operational audits, and ensure timely remediation of audit findings related to the process Provide financial insights, guidance, and analytical support to strengthen decision-making within Sales and Marketing functions Conduct revenue, cost, margin, and profit pool analysis to identify business performance drivers Prepare brand and channel profitability analyses to support strategic and operational decision-making Perform other ad hoc assignments and projects as directed by management *Ad-hoc tasks assigned by management
PURPOSE OF THE POSITION Safe and OTIF execution of all maintenance work regarding utility equipment, also in coordination with external service providers. SAFETY, FOOD SAFETY & SUSTAINABILITY Executes all maintenance jobs in utilities safely and OTIF. Makes equipment safe to work on and guards safety during work Basic safety and operation checks. QUALITY Executes all maintenance jobs OTIF and with the required quality in the Utilities section. WORK PROCESSES Executes all utilities maintenance work. Coaches, trains, and supports CILT execution. Conducts tagging if required or appropriate. Supports AM by demonstrating (CILT) standards. Optimizes between machine capacity and demand Executes emergency procedures Continues and follows up on breakdown analysis. Supervises service providers for major work. Executes troubleshooting; escalation to zone technicians after 15 minutes Utilizes the work preparation room. ORGANIZATION, INTERFACES & PEOPLE MANAGEMENT Reports to the Utilities Manager. Communicates and cooperates with utilities operators. Communicates with the planning & preparation team. TPM & CONTINUOUS IMPROVEMENT Analyzes corrective maintenance for the designated zone. Supports the management of maintenance plans, master asset data, asset performance, and cost analysis (asset technical specialist). Participates in RCFA (5 whys) or organizes for his/her team to participate, including training/mentoring. Trains utility operators in troubleshooting of frequent failures. Validates solution for breakdowns. Validates repairs in the Utilities section. Supports operators in attacking MTBA. INFORMATION & DATA MANAGEMENT Knowledge and understanding of utilizing Power BI and data analysis.