- Must be proactive, resourceful and able to provide excellent customer service - Must be fluent in conversational and written Burmese - Must be proficient in computer usage, MS office (word, excel, outlook) and online tools (google drive, WhatsApp, etc) - Must be proficient in using Social Media apps eg. Facebook, Tik Tok, etc. - Must have minimum 2 years of customer service experience - Must like communicating with many people from different background - Able to multi-task and perform in a fast-paced environment and work under pressure