Manages the overall preventive and corrective maintenance of network elements in his domain. Plans Preventive & Corrective maintenance according to network elements and contract requirements. Implements, monitors, controls, and follows up with issues found till closure. Communicates and explains the plan to related teams or persons, and dispatches teams according to the schedule. Ensures that he/she read all contract carefully related to preventive maintenance scope and SLA. Ensures effective use of Client /Internal software (i-TSM & M-ITSM) for preventive maintenance scheduling. Able to manage in planning Preventive & Corrective maintenance, implementing, monitoring, and follows up with issues found till closure.