Collaborate with BU Heads to align workforce strategies with long-term business goals. • Participate in annual strategic planning processes and ensure HR alignment with commercial, medical, regulatory, and manufacturing functions. • Lead retention strategies, stay interviews, and exit feedback loops to reduce turnover. • Implement learning and development programs tailored to GMP, sales capabilities, and leadership behaviors. • Ensure execution of a robust performance management cycle with measurable KPIs aligned to productivity, quality, and compliance. • Monitor HR policy compliance across all sites; update SOPs in line with labor law, GMP, and EHS regulations. • Plan and manage the HR & GA operational budget, including manpower, welfare, and administrative overheads.
• Oversee and manage daily technical service operations, ensuring smooth and efficient workflow. • Develop, implement, and monitor technical service plans and service improvement initiatives. • Ensure timely resolution of technical issues and provide solutions to prevent recurrence. • Assign tasks, monitor performance, and provide regular feedback and coaching to the team. • Foster a positive and collaborative team culture. • Monitor key technical service metrics and analyze data to identify trends and improvement areas. • Lead continuous improvement initiatives to strengthen service quality and operational performance. • Work closely with Production, Quality, Engineering, and other relevant departments to align technical service objectives with business needs. • Support cross-functional projects that require technical expertise. • Communicate effectively with internal and external stakeholders on technical matters. • Maintain proper documentation, reports, and technical records. • Oversee and manage daily technical service operations, ensuring smooth and efficient workflow. • Develop, implement, and monitor technical service plans and service improvement initiatives. • Ensure timely resolution of technical issues and provide solutions to prevent recurrence. • Assign tasks, monitor performance, and provide regular feedback and coaching to the team. • Foster a positive and collaborative team culture. • Monitor key technical service metrics and analyze data to identify trends and improvement areas. • Lead continuous improvement initiatives to strengthen service quality and operational performance. • Work closely with Production, Quality, Engineering, and other relevant departments to align technical service objectives with business needs. • Support cross-functional projects that require technical expertise. • Communicate effectively with internal and external stakeholders on technical matters. • Maintain proper documentation, reports, and technical records.