Communicate with clients to identify their product requirements and facilitate supply. Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complains. Collect, analyze, and interrupt sales records to obtain information useful in preparing reports. Meet sales revenues targets and prepare sales & credit collection. Retain existing customers by providing prompt customer services and resolving queries from customers. Prepares and reports the competitor’s and Market information by collecting, analyzing and summarizing to Area Sales Manager.
To check and calculate annual, monthly, and weekly estimated expenses. To draft and submit Fixed Assets Management SOP. To draft and submit SOP for purchasing building and office equipment. To find and connect with external companies/groups for office building and office equipment repair and installation. To draft and submit SOP for vehicle use. To monitor daily vehicle use and route using GPS system. To draft and submit SOP for vehicle maintenance and repair. To assign vehicles and drivers for delivery routes. To draft and submit SOP for delivery of goods. To draft and submit SOP for fuel use.