Process insurance applications, renewals, and endorsements. Verify customer information and policy documents. Maintain accurate records and update system data. Coordinate with internal Departments. Handle customer inquiries and office correspondence. Manage daily office operations and administrative tasks. Prepare, organize, and maintain files, records, and documents. Handle incoming and outgoing correspondence, emails, and phone calls.
Support the recruitment, onboarding, and activation of new insurance agents. Identify potential agents and expand the agency network within assigned areas. Support agents in achieving assigned sales, premium, and productivity targets. Monitor individual and team performance and follow up on sales activities. Build and maintain positive working relationships with agents. Provide information regarding insurance products, campaigns, procedures, and company updates. Coordinate with relevant internal departments to resolve agent and customer-related issues. Ensure agent activities comply with company policies, procedures, and applicable regulatory requirements. Coordinate with Underwriting, Operations, Claims, Finance, and other relevant teams when required.
Job Summary Regional Manager - Branches (Lower Myanmar) at KBZMS, based in Yangon, will lead branch performance, strengthen sales growth, and support business development across the region. This role focuses on team leadership, customer expansion, and operational excellence. Key Responsibilities ● Oversee branch operations and sales performance across the Upper Myanmar region. ● Drive business growth through effective planning, coaching, and market development. ● Monitor branch KPIs, ensure target achievement, and report performance trends. ● Build strong relationships with customers, partners, and internal stakeholders. ● Support branch teams with training, motivation, and performance management. ● Ensure compliance with company policies, procedures, and regulatory requirements. ● Identify opportunities to improve service quality, efficiency, and customer retention.
Job Summary Lead branch performance across Upper Myanmar for KBZMS, driving sales growth, service quality, and operational excellence. Manage branch teams, strengthen partner relationships, and ensure targets, compliance, and customer experience are consistently achieved. Key Responsibilities ● Oversee branch operations and sales performance across the Upper Myanmar region. ● Drive business growth through effective planning, coaching, and market development. ● Monitor branch KPIs, ensure target achievement, and report performance trends. ● Build strong relationships with customers, partners, and internal stakeholders. ● Support branch teams with training, motivation, and performance management. ● Ensure compliance with company policies, procedures, and regulatory requirements. ● Identify opportunities to improve service quality, efficiency, and customer retention.