Key Responsibilities 1. Sales Team Management Set and monitor monthly and annual sales targets and KPIs. Review sales performance and customer visit activities. Train, coach, and motivate the Sales Team to improve performance and product knowledge. Support the team in resolving sales and customer-related issues. 2. Sales SOP Management Establish and maintain effective sales procedures from customer inquiry and quotation through order confirmation and payment collection. Manage credit control, payment terms, overdue collections, product samples, returns, and refunds. Review and improve Sales SOPs based on business requirements. 3. Sales & Production Coordination Coordinate with Production on demand forecasting, customized orders, production schedules, and delivery lead times. Work with Production and Warehouse teams to maintain appropriate inventory and safety stock levels. Communicate customer quality feedback and product requirements to the relevant departments. 4. Key Account & Retention Management Manage and develop relationships with key and existing customers. Follow up on repeat orders and identify customers with declining or inactive purchases. Develop win-back, customer retention, cross-selling, and up-selling initiatives. Manage appropriate commercial arrangements for key customers. 5. New Customer Acquisition Identify new markets, industries, and potential customers. Lead prospecting, cold calling, customer visits, and sales presentations. Convert potential customers into trial orders and long-term accounts. Develop strategies to expand sales coverage into new geographic markets. 6. Competitor Analysis Monitor competitor pricing, product quality, service, delivery terms, and credit practices. Analyze competitors' strengths and weaknesses and identify market opportunities. Provide regular market and competitor insights to Management. 7. Customer Relationship Management (CRM) Maintain accurate and updated customer information and sales records. Monitor customer satisfaction and handle complaints promptly. Develop customer retention and relationship-building programs. Maintain strong long-term relationships with key customers. 8. Sales Promotion Develop seasonal and bulk-purchase sales promotion programs. Plan stock clearance activities for slow-moving products. Coordinate product samples and promotional activities. Evaluate the effectiveness and ROI of sales promotions. 9. Digital Marketing Collaboration Work closely with the Digital Marketing Team to convert online inquiries into sales. Recommend products and market information for digital campaigns. Ensure online product information and pricing remain accurate. Review lead quality, campaign results, and customer feedback with the Marketing Team.
Establish a more effective and improved HR team using the existing team members, and oversee the team’s operations to ensure that daily HR functions are carried out accurately and efficiently. Overseeing all HR functions including recruitment, payroll, employee relations, compliance, and workforce planning to support factory operations and production targets. Report daily, weekly, monthly to directors and MD. 1. Recruitment & Workforce Planning Plan manpower requirements based on production needs Manage end-to-end recruitment (workers to management level) Coordinate with department heads for hiring plans 2. Payroll & Attendance Management Supervise payroll process (salary, overtime, allowances) Ensure accurate attendance, leave, and shift records Manage payroll compliance with Myanmar regulations 3. Employee Relations & Discipline Handle employee complaints, disputes, and grievances Conduct investigations and disciplinary actions Maintain workplace discipline and harmony 4. Labor Law Compliance Ensure compliance with Myanmar Labor Law Manage employment contracts, policies, and procedures Coordinate with government offices (Labor Office, SSB, etc.) 5. Performance Management Develop KPI system for staff and workers Conduct performance appraisals and reviews Support department managers in performance improvement 6. Training & Development Identify training needs for workers and supervisors Organize internal and external training programs Develop succession planning for key positions 7. HR Policies & Systems Develop and implement HR policies and SOPs Maintain HR records and documentation Improve HR systems and processes
JOB PURPOSE To assist the Administration Manager in overseeing day-to-day factory facility operations, security enforcement, store management, HSE compliance, and government agency liaison. The Deputy/Assistant Manager will directly supervise site-level staff, ensure workplace cleanliness, maintain emergency preparedness, and manage vendor/contractor relations to maintain a smooth and compliant operational environment. KEY ROLES & RESPONSIBILITIES 1. Government Relations & Licensing Management Government & Local Liaison: Maintain active coordination with local administrative offices, Industrial Zone Committees, and relevant government bodies (e.g., Fire Services, Immigration) under the guidance of the Admin Manager. Permits & Licenses Renewal: Assist in tracking, preparing documentation, and executing timely renewals for factory operating licenses, business permits, industrial zone permits, fire safety licenses, and statutory clearances. 2. Purchasing, Store & Asset Operations General Purchasing & Procurement: Oversee the procurement of office stationery, furniture, IT consumables, electrical/electronic items, and cleaning supplies to ensure quality and cost-efficiency. Store & Inventory Control: Supervise store operations, including proper recording of incoming/outgoing goods, stock issuance, and conducting monthly store inventory audits. Uniform & HSE Supplies: Manage the requisition, storage, and issuance of staff uniforms and Personal Protective Equipment (PPE/HSE items such as safety shoes, helmets, and gloves). Ensure return of items upon staff exit. 3. Front Office, Facilities & Environmental Maintenance Reception & Front Office Supervision: Direct reception staff to ensure professional welcoming and handling of visitors, customers, and business partners. Oversee incoming calls, mail, and courier/parcel logistics. Workplace Cleanliness & Gardening: Routinely inspect factory floor offices, public areas, and grounds to maintain strict cleanliness. Supervise landscaping and gardening teams to ensure a clean, green, and well-maintained factory environment. Repair & Maintenance Supervision: Oversee routine servicing and repair of air conditioning units, office equipment, and facilities. Coordinate directly with external technicians and service vendors. 4. Security, Fire Safety & Emergency Preparedness Security & Gate Control: Directly manage the factory Security Guard team. Enforce strict gate control protocols regarding the entry/exit of personnel (staff/visitors) and vehicles (cargo trucks/private cars). Monitor CCTV operations and control rooms. Fire Safety Management: Inspect fire extinguishers, water pumps, and fire-fighting systems regularly to ensure 100% operational readiness. Coordinate regular fire drills for factory staff and keep emergency exit routes clear at all times. 5. Hostel & Dormitory Management Accommodation & Rules Enforcement: Assign living quarters to eligible employees and strictly enforce hostel rules, curfew timings, and access protocols. Hostel Asset & Housekeeping: Maintain the hostel furniture inventory (beds, mattresses, lockers, fans) and oversee housekeeping staff to ensure common areas, restrooms, and surroundings remain clean and sanitary
Job Purpose To lead and manage the Mechanical & Electrical Engineering/Maintenance Team to ensure the safe, reliable, efficient and continuous operation of all machinery, utility equipment and electrical systems. The position is responsible for developing and implementing preventive maintenance programs, managing breakdown repairs, improving machine reliability, controlling maintenance costs, and ensuring minimum production downtime. The Manager will also be responsible for supporting energy efficiency and utility management, including Generator, Air Compressor, Solar Power System, Motors, Pumps and other plant utility systems. Key Responsibilities Lead and develop Mechanical & Electrical Maintenance Teams. Develop and implement Preventive Maintenance (PM) Plans . Lead machine Breakdown Maintenance & Troubleshooting . Manage maintenance of Production Machines, Motors, Pumps, Aircon, Air Compressors, Air Dryers and Generators . Monitor and maintain Solar Power System & Electrical Distribution Systems . Manage industrial electrical systems. Manage maintenance spare parts and maintenance budget. Lead RCA (Root Cause Analysis) and continuous improvement activities. Ensure maintenance activities comply with Safety and company procedures . Prepare and maintain Preventive Maintenance Plan and Schedule, Daily Maintenance reports, Machine History Records, Energy Consumption Reports, Monthly Maintenance Reports Identify opportunities for energy saving and efficiency improvement, monitor high-energy-consuming motors, compressors, pumps and production equipment, Manage troubleshooting & repair on machine breakdown in time