The Host Staff is responsible for welcoming visitors, assisting tenants and guests, and providing general information to assist the customers of TBF live, ECHO, and Ah-so during active F&B Operation Hours. Guest Relations: Welcome and assist tenants, visitors, and guests in a polite, warm, and professional manner. Information & Direction: Provide clear directions and accurate information regarding building facilities and tenant locations. Access Coordination: Coordinate seamlessly with security and building management for visitor access control and registration. Inquiry Handling: Professionally handle customer inquiries, complaints, and service requests to ensure a high level of satisfaction. Lobby Management: Maintain the cleanliness, tidiness, and overall presentation of the reception or lobby area. Monitor lobby activities and promptly report any unusual situations to the relevant department. Operational Support: Answer phone calls, transfer messages accurately, and support event coordination or visitor management activities when required. Administrative Tasks: Assist with general administrative and customer service tasks assigned by management.
• Coordinate with other professionals, such as contractors, architects, engineers, to ensure job success. • Assist in making discussion with client to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and function. • Coordinate in making research and explore the use of new materials, technologies, and products to incorporate into designs as required. • Use computer-aided drafting (CAD)/ Google Sketches and Microsoft Office related software to produce construction documents. • Review and make suggestion on tenancy drawings. • Assist all other work related tasks to Interior Design Manager as required.
Drive business growth by planning and delivering integrated marketing communication strategies that strengthen brand positioning, increase customer engagement, and support revenue, acquisition, and retention goals. Ensure message consistency and impact by translating business and marketing objectives into clear, compelling communications across all channels, optimizing campaign effectiveness and return on marketing investment. Develop and implement integrated marketing communication plans aligned with business, brand, and revenue objectives. Plan, manage, and execute marketing campaigns, promotions, and product launches from concept to post-campaign evaluation. Collaborate closely with respective Business Unit to ensure campaigns drive measurable business impact. Manage content development, creative assets, and communication calendars to meet timelines and quality standards. Monitor campaign performance, customer response, and market trends; optimize messaging and channels to improve ROI. Control marketing communication budgets, ensuring cost efficiency and effective resource allocation. Protect and enhance brand identity by enforcing brand guidelines and communication standards.
A Facilities Manager is responsible for for the efficient operation of the property and all its equipment, ancillary maintenance, repair services, security, cleanliness and protection of the Owner’s asset. Structural aspects of the centre as well as the maintenance of grounds and external facilities all fall within the span of responsibility. Oversee building facility operations to ensure efficiency, functionality, and sustainability. Manage budgets for contracts, equipment, and supplies, implementing cost optimization strategies. Develop and enforce facility management policies and procedures in compliance with government regulations and industry standards. Monitor building operations, safety, health, and environmental standards through inspections and operational reviews. Manage and evaluate contractor services, ensuring quality work and cost efficiency. Collaborate with Property Managers to maintain well-managed buildings and quality tenant services. Track energy consumption and operational performance, reporting outcomes to improve efficiency. Ensure compliance with YCDC, fire safety, and statutory regulations with proper documentation. Lead preventive maintenance programs and supervise maintenance teams and contractors. Manage team recruitment, training, performance evaluation, and departmental budgets. Provide strategic recommendations to improve facility service efficiency and support new project developments
A Project Engineer (Fit Out Control) is responsible for supervising, coordinating, and inspecting tenant fit-out works to ensure compliance with approved designs, landlord guidelines, and safety standards. This role involves close monitoring of construction activities, enforcing health and safety regulations, maintaining proper documentation, and providing regular reports to management. 1. Coordination & Supervision Oversee tenant fit-out activities and ensure works are carried out according to approved drawings. Ensure compliance with landlord’s interior fit-out guidelines, building rules, and safety standards. Brief tenant contractors on house rules, working hours, and site safety requirements. Coordinate with contractors to minimize disturbance to other tenants. 2. Technical Inspection Inspect partitions, ceilings, flooring, wall finishes, and carpentry works for quality and compliance. Verify that modifications do not affect building systems (electrical, mechanical, plumbing, and fire safety). Identify non-compliance issues and ensure corrective actions are taken promptly. 3. Compliance & Documentation Review tenant submissions including drawings, method statements, and material samples. Maintain documentation of all approvals, inspections, and communications. Issue inspection reports and defect lists when necessary. Collect as-built drawings and project close-out documents. 4. Health, Safety & Quality Control Enforce compliance with PPE requirements and site safety rules. Monitor waste management, noise levels, and housekeeping at work sites. Stop unsafe or non-compliant works immediately and escalate issues to management. Ensure workmanship meets required quality standards. 5. Reporting Prepare and maintain daily inspection records. Provide timely reports on non-compliance, risks, and recommendations to management. Update management regularly on tenant fit-out progress.
Assistant Facilities Engineer is responsible for operate and maintain all ACMV system mechanic and electric system which consist of welding, fire alarm system, refrigerator, plumbing, kitchen equipment, structural, electronic, sound equipment, etc. and other maintenance work necessary to maintain the property in an optimum and efficient condition. Also, ensure the safety and comfort of the Tenants and employees. Supervise Chiller, Cooling Tower, split unit, AHU, FCU, refrigerator, freezer room, Ice machine, chill room, EF & SF, fuel system, gas system. Keep the stability and completeness of the Centre property in general and Engineering in specially. Responsible for repair and maintain of all Aircondition system, supply & ventilation system equipment and minor installations. To assist in all general works of the department as required. To ensure maintenance orders are finished on duties.
Store Assistant is responsible for delivering excellent customer service, supervising daily service operations, and supporting the team to ensure smooth and efficient service. Prepare purchase orders (PO) and submit them for approval. Coordinate with suppliers to ensure timely delivery of purchased items. Maintain proper documentation for purchase orders, invoices, delivery notes, and stock records. Maintain supplier records and build good relationships with vendors. Inspect items to ensure they’re not damaged or faulty. Maintain a safe and clean work space and environment. Maintains accurate and current information on the daily route sheet.
Performing regular checking & monitoring on cleaning tasks such as vacuuming floors, dusting furniture, and cleaning bathrooms Supervising and training other members of the housekeeping staff Managing the purchasing and inventory of supplies for the housekeeping department Scheduling and arranging for cleaning services as needed, such as carpet cleaning or extermination services Scheduling and arranging for deep cleaning projects Scheduling and arranging for pest control service if required meet with service provider Scheduling and arranging for landscaping service if required meet with service provider Coordinating with other departments to ensure that vacant units are ready for Tenants upon viewing Reporting any maintenance issues to the appropriate staff member for resolution Maintaining inventory of cleaning supplies, equipment, and other materials Maintaining a safe working environment for all employees by enforcing company policies and procedures Assist and report to Center Manager / Facility Manager and parallel to Housekeeping Manager
Responsible for journal entries and supporting documents. Prepares Voucher expenses with supporting documents. Prepares and check daily cash book to report accurate cash balance in hand and cash in record every day. Keeps up financial or account records. Post and process journal entries to ensure all transactions are recorded. Assists with reviewing of expenses and petty cash etc. Assist in the preparation of monthly/yearly closings Do any work-related ad-hoc tasks.