Manage daily office administrative operations and ensure smooth workflow. Handle office supplies, inventory, and procurement processes. Coordinate with internal departments and external vendors. Maintain proper documentation, filing systems, and records. Support HR functions such as attendance, leave records, and staff coordination. Assist in organizing meetings, events, and company activities. Ensure office cleanliness, facilities, and equipment are well maintained. Perform general administrative duties as assigned by management.
Greet and welcome clients, partners, and visitors with a professional and friendly demeanor. Answer, screen, and forward incoming phone calls and emails to the appropriate departments (e.g., Ticketing, Visa, Tour Packages). Provide basic information about our travel services and tour packages to walk-in customers. Maintain a clean, organized, and inviting reception area that reflects the prestige of New Motion Travels & Tours.
Perform daily office administration and general office duties. Handle customer inquiries via phone, email, and social media platforms. Assist clients with visa application processes and required documentation. Review and organize visa documents to ensure accuracy and completeness. Track visa application status and provide updates to clients. Support other travel and tourism-related operations as assigned.