Work closely with the Sales team to understand customer business and technical requirements. Conduct technical discovery sessions with customers to identify challenges, weaknesses, risks, and opportunities for improvement. Design appropriate cloud and infrastructure solutions based on customer requirements and business objectives. Prepare technical specifications, Bills of Materials (BoMs), infrastructure sizing, and capacity calculations. Prepare technical proposals, solution designs, and supporting documentation. Deliver technical presentations, solution briefings, and product demonstrations. Coordinate with technology vendors and distributors regarding product specifications, compatibility, pricing, and technical support. Conduct technical workshops, architecture discussions, and whiteboarding sessions with customers and internal teams. Consider performance, availability, scalability, security, and cost when designing solutions. Work closely with the Sales team throughout the entire opportunity lifecycle. Identify technical upselling and cross-selling opportunities within customer environments.
We are looking for a Business Development professional (Cloud Solution) to drive customer acquisition, sales growth, and market expansion for our Cloud Services. The role will involve identifying business opportunities, developing customer relationships, supporting cloud solution demos and onboarding, and working closely with internal teams to improve customer experience and cloud service offerings. Key Responsibilities 1. Sales & Business Development Develop and execute sales strategies to achieve Cloud Services revenue and customer acquisition targets. Identify, approach, and engage potential customers to understand their business needs and recommend suitable cloud solutions. Manage the sales process from lead generation and customer engagement to proposals, quotations, negotiations, and deal closure. Develop business partnerships, reseller relationships, and channel sales opportunities. 2. Cloud Solutions & CMP Conduct Cloud Management Portal (CMP) testing, product demonstrations, and customer onboarding. Test CMP features, gather customer feedback, and coordinate issues and enhancement suggestions with internal teams. Review customer cloud usage, billing, and subscription plans and recommend suitable improvements. 3. Digital Marketing & Market Development Support social media marketing, webinars, online campaigns, and content marketing initiatives to increase Cloud Services awareness and sales opportunities. Develop customer-focused content such as blogs, FAQs, and success stories. Conduct market and competitor analysis covering AWS, Azure, Google Cloud, and local cloud service providers to identify market opportunities and competitive positioning. 4. Customer Relationship Management Maintain strong relationships with existing and potential customers through regular communication and follow-ups. Provide after-sales support and respond to customer inquiries related to cloud services, subscriptions, and billing. Identify and develop upselling and cross-selling opportunities. 5. Reporting & Performance Tracking Prepare weekly and monthly sales and business development reports. Monitor customer feedback, complaints, market trends, and business opportunities, and provide relevant insights to management.