1. Customer Due Diligence (CDD) & AML Reviews Perform end-to-end CDD / EDD assessments for customers, including sources of wealth, financial profiling and ownership structure analysis Assess, document and articulate risk ratings and rationale in a clear and defensible manner Identify red flags / suspicious indicators and escalate appropriately Provide recommendations for approval or rejection of high-risk cases 2. Screening & Financial Crime Risk Management Conduct and review sanctions, PEP and adverse media screening results Investigate potential matches and false positives, ensuring proper disposition Support management of AML alerts and screening-related issues 3. Anti-Bribery & Corruption (ABC) Due Diligence Assist with ABC due diligence reviews for third parties and counterparties Assess external intelligence (e.g., screening reports) to identify bribery or corruption risks Provide risk-based advisory to support onboarding and engagement decisions 4. Advisory & Business Partnering Provide practical compliance guidance to business units (e.g., Agency, Bancassurance, Operations) Support resolution of complex or high-risk cases requiring compliance input Promote understanding of AML/CFT and ABC requirements through day-to-day engagement 5. Monitoring, Assurance & Issue Management Support control testing, assurance activities and gap assessments, including documentation Track and follow up on compliance issues, audit findings and remediation actions Assist investigations and escalations relating to compliance breaches or suspicious activities 6. Reporting Prepare and submit regulatory reports, including Threshold Transaction Reports (TTR) and Suspicious Transaction Reports (STR), as required by applicable AML/CFT laws and regulatory requirements. Review, coordinate, and respond to regulatory inquiries, AML-related investigation letters, and other ad hoc requests from regulators in a timely and professional manner. Prepare weekly and monthly AML/CFT and compliance reports, ensuring accuracy, completeness, and timely submission to relevant stakeholders.
Manage day-to-day finance operations related to insurance transactions, including premiums, claims, refunds, system administrator Ensure accurate and timely calculation and processing of compensations for bank partner and agent Coordinate with the stakeholders as finance subject matter experts on new products, projects, and system integrations Manage monthly closing from insurance operation including accrual, reserves, and budget Ensure compliance with internal policies, IFRS standards, and regulatory requirements Maintain strong internal controls and support audit readiness for internal and external audits Perform and review balance sheet reconciliations and follow up on outstanding items Support regulatory reporting in collaboration with the Finance Reporting team Liaise with external stakeholders such as auditors and banks when required Identify process improvement opportunities and support implementation of SOP enhancements and system developments (e.g., SunSystems) Provide guidance and supervision to junior finance staff Support the Finance Manager and Head of Department on ad-hoc tasks and strategic initiatives
Plan, organize, and execute events, meetings, and activities to support agency development and engagement. Develop internal and external communication materials to promote agency initiatives. Act as the liaison between the agency and stakeholders to ensure alignment in messaging and strategic goals. Identify and build partnerships with organizations that align with agency business objectives. Develop collaboration plans to create mutual opportunities for business growth. Maintain and strengthen relationships with existing partners to ensure long-term engagement and retention. Work closely with the BD Manager to develop a pipeline of potential partners and agencies. Research market trends and identify new opportunities for agency expansion. Collaborate with internal teams to ensure readiness to capture and support new opportunities. Assist the BD Manager in the creation and implementation of strategic business initiatives. Provide regular updates and reporting on agency engagement metrics and partnership progress Support agency and brand expansion activities for specified cities Ensure all communication adheres to regulatory and brand guidelines.
Making underwriting decisions (whether to accept an application for insurance coverage) with integrity and honesty (assessing, classifying, and selecting risk, and determining the premium, terms, and conditions according to the level of risk that each presents). Act promptly, while exercising sound, objective, and consistent judgment in making underwriting decisions Treat all underwriting information with the utmost confidentiality and use it only for the express purpose of evaluating and classifying risk. Effective communication with customers, colleagues, healthcare providers, and distribution teams to ensure the company can deliver the best service to customers. Insurance training for the distribution channels Provider network development, including a tie-up with new medical centers, hospitals, and clinics, provider network expansion through auditing and maintaining the existing network with regular visits and engagement. Ability to build good interpersonal relationships and work well in a team, and be good at problem-solving. Be eager to learn and develop the skills. Responsibility for quality, accuracy, and turnaround time related to reporting. Performing other tasks with time constraints assigned by the line manager. Explain to customers when they need further clarification about health conditions (e.g., Rating up cases and/or postponing cases) Ability to interpret health condition customers once they receive medical reports from panel clinics. Performing other tasks assigned by line management. Work closely with the transformation team/any stakeholders to implement new initiative-related underwriting.
Compensation and Campaign Management : Interpret compensation and benefits requests, assess the underlying requirements, and identify or develop appropriate solutions. Conduct business simulations for new campaigns to assess projected performance, financial impact, and cost‑benefit scenarios, providing insights to guide strategic decision‑making. Ensure compliance with legal and regulatory requirements related to PMLI compensation practices. Conduct comprehensive analytics and research on agency compensation and benefits to support informed management decision‑making and ensure competitive compensation structures. Use data analytics to uncover business opportunities and actionable insights that drive agent productivity and revenue growth across all distribution channels, supporting recruitment efforts, incentive trips, and ad-hoc contests. Perform post‑campaign reviews and recommend improvements. Monitor the effectiveness of compensation and campaign performance to ensure cost efficiency and recommend improved practices to optimize overall cost effectiveness. Work with finance, marketing and any relevant team to align distribution campaign and incentive plans with company objectives and communication plan. Provide guidance and explanation on the approved compensation and campaign scheme for the sales force. Initiatives Management : Lead or support the development of annual and quarterly sales initiatives, ensuring alignment with company strategic priorities and channel needs. Conduct feasibility studies, business simulation, and scenario modeling to estimate initiative impact and cost‑benefit outcomes. Drive end‑to‑end initiative execution, ensuring deliverables, timelines, and quality standards are met. Coordinate with initiative owners and channel heads to ensure clarity of roles, milestones, and required actions. Develop initiative‑management dashboards and tracker to support effective execution. Identify risks, roadblocks, and dependencies; escalate to management with mitigation recommendations. Provide regular updates to senior leadership on initiative progress, risks, and impacts. Support or lead the assigned initiatives or cross‑functional projects. Business Forecasting & Insights Perform business forecasting based on business performance trends. Support the yearly business planning and budgeting process in alignment with Group requirements. Develop and maintain KPIs and performance dashboards for sales force effectiveness and ensure timely and effective execution. Support in preparation and delivery of ad-hoc presentations or reports for effective management decision. Conduct root cause analysis and scenario modeling to support business decisions. Identify opportunities for cost optimization, business growth, and process improvement. Work closely with Head of Departments, senior leaders and counterparts from other departments and other LBUs. Develop data modeling and visualization using Power BI and Power Query and develop and maintain technical documentation for all BI solutions. Any other ad-hoc projects as assigned.