Job Summary: We are seeking a motivated and experienced Logistics Customer Service Executive to join our dynamic team. The ideal candidate will have a strong background in logistics and freight forwarding, with hands-on experience handling LCL shipments and coordinating with customs brokers. This role requires excellent communication skills and the ability to work effectively under pressure. Handle day-to-day customer service activities for logistics and freight forwarding operations. Manage LCL shipments from booking to delivery. Liaise with shipping lines, customers, and internal teams to ensure smooth cargo movement. Coordinate and follow up on customs clearance processes with brokers. Respond to customer inquiries in a timely and professional manner. Maintain accurate business records and documentation using MS Office, Outlook, and relevant software. Build and maintain strong relationships with existing clients. Perform other duties assigned by the supervisor or management.
Job Summary We are seeking a motivated and results-driven Sales Executive (Logistics) to join our growing team. The ideal candidate will have proven experience in freight forwarding and logistics sales, with a strong ability to develop new business opportunities and maintain client relationships. This role requires excellent communication and negotiation skills, industry knowledge, and the ability to achieve sales targets in a fast-paced environment. Candidates must have their own customer base and be able to generate immediate business opportunities. o Develop new clients in freight forwarding, NVOCC, and logistics services both import and export o Build and maintain strong long-term relationships with customers, ensuring repeat business. o Understand client requirements and provide customized logistics solutions. o Prepare and deliver quotations, proposals, and contracts in line with company pricing strategy. o Negotiate rates with clients and coordinate with operations/procurement teams to secure capacity. o Achieve individual and team sales targets (monthly/quarterly/yearly). o Conduct market research and monitor competitor activities to identify opportunities. o Work closely with operations and customer service teams to ensure smooth shipment handling. o Maintain up-to-date sales records and submit regular performance reports to management.