Job Purpose The General Manager is responsible for the overall management, operational performance, profitability, growth, and strategic execution of the Group of Companies. The position provides leadership across multiple businesses and ensures that all companies, business units, and functions operate in alignment with the Group's strategy, financial objectives, policies, corporate values, and governance standards. The GM acts as the key link between leadership and operating companies, translating strategic direction into measurable business results. Key Responsibilities 1. Group Strategy & Business Planning Develop and implement annual and long-term business plans in line with Group strategy. Translate the Group's vision and strategic objectives into actionable plans for each business unit. Identify new business opportunities, markets, products, partnerships, and investments. Monitor market, competitor, economic, and industry trends. 2 . Overall Business & Operational Management Oversee the day-to-day operations of the Group and its business units. Ensure effective coordination between subsidiaries and corporate functions. Establish clear operational targets, KPIs, budgets, and accountability. Improve operational efficiency, productivity, quality, and customer satisfaction. . 3 . Financial & Commercial Management Take overall responsibility for revenue, profitability, cash flow, and cost management. Review and approve annual budgets and business forecasts within delegated authority. Monitor P&L, working capital, cash flow, and major expenditures. Identify opportunities for cost optimization and revenue growth. Work closely with Finance to ensure financial discipline and controls. Review major contracts, investments, procurement, and commercial decisions. 4 . Leadership & People Management Lead, motivate, and develop senior management and key employees. Establish performance management systems and accountability across the Group. Establish a performance-driven and ethical organizational culture. 5 . Corporate Governance, Risk & Compliance Ensure compliance with applicable laws, regulations, licenses, and Group policies. Maintain effective internal controls and risk management systems. 6 Business Development Drive expansion of existing businesses and development of new business areas. Build strategic relationships with customers, suppliers, partners, investors, government authorities, and other stakeholders. Support negotiations for major commercial agreements. . 7 Performance Management & Reporting Establish Group-wide KPIs and performance standards. Conduct regular performance reviews with business unit heads. Analyze variances against budgets and targets and initiate corrective actions. Present business performance and strategic recommendations to the MD and Director Ensure timely and accurate management reporting. 8 . Customer & Stakeholder Management Maintain strong relationships with major customers and strategic partners. Ensure the Group maintains high standards of customer service
Oversee daily office operations and administrative staff Manage and Maintain office supplies, equipment, facilities office security Manage relationships with suppliers, service providers, and related government office Manage and Maintain company documentations, records, licenses, and permits Oversee purchasing of office and operational supplies Prepare and monitor administrative budgets and cost effectiveness Manage and supervise of vehicle arrangement and maintenance Supervise administrative staffs
Manage and coordinate export and import shipments from booking to final delivery, ensuring smooth and timely operations Prepare, review, and verify shipping documents such as Commercial Invoices, Packing Lists, B/L, and Certificates of Origin, and coordinate customs clearance activities Coordinate with freight forwarders, shipping lines, customs brokers, transporters, and warehouses to ensure timely shipment movement and resolve operational issues Monitor freight costs, customs charges, demurrage, detention, and other logistics expenses while identifying opportunities for cost reduction Supervise logistics team activities and work closely with Sales, Procurement, Warehouse, Finance, and other departments to ensure efficient logistics operations