. Job Summary A Key Account Executive is responsible for managing and developing relationships with the company’s most important clients (key accounts). The role focuses on maintaining customer satisfaction, increasing sales, and ensuring long-term business partnerships. 2. Key Responsibilities Manage and maintain relationships with key customers or major clients . Understand client needs and provide suitable products or services. Achieve sales targets and revenue growth from key accounts. Prepare sales plans, reports, and forecasts for management. Coordinate with internal departments such as sales, logistics, finance, and customer service . Handle customer complaints and provide quick solutions. Negotiate contracts, pricing, and agreements with key clients. Monitor market trends and competitor activities. Identify opportunities to expand business with existing clients . Ensure high level of customer satisfaction and retention . Skills Strong communication and negotiation skills . Excellent relationship management ability. Sales and customer service mindset. Good problem-solving and analytical skills . Ability to work under sales targets and pressure . Proficiency in Microsoft Office (Excel, Word, PowerPoint) .