We are seeking a detail-oriented and proactive Legal Executive to support our legal and compliance functions. The role will primarily focus on licensing support, contract review, corporate documentation, and company formation processes, ensuring compliance with local laws and company policies. Job Descriptions 1. Licensing Support • Assist with the preparation, submission, and tracking of applications for regulatory and business licenses. • Liaise with government agencies and regulators to follow up on license status or requirements. • Maintain a tracking system for all active licenses and renewal timelines. • Ensure timely renewal of licenses and compliance with license conditions. 2. Documentation & Legal Administration • Draft and prepare standard legal documents, including board resolutions, meeting minutes, and legal notices. • Maintain and organize legal records, contracts, and corporate documentation in a secure and systematic manner. • Support the legal team with ad-hoc administrative tasks and internal coordination. 3. Contract Review & Management • Review standard contracts and agreements (e.g., service agreements, vendor contracts) to identify key legal risks and ensure alignment with company policies. • Coordinate with internal teams to finalize contract terms and ensure proper execution and storage. • Maintain a contract database and track contract renewals, expiries, and obligations. 4. Company Formation & Corporate Support • Assist with company formation, registration, and compliance requirements for local and international entities. • Ensure compliance with corporate governance requirements, including annual filings and updates to regulatory bodies. We are seeking a detail-oriented and proactive Legal Executive to support our legal and compliance functions. The role will primarily focus on licensing support, contract review, corporate documentation, and company formation processes, ensuring compliance with local laws and company policies. Job Descriptions 1. Licensing Support • Assist with the preparation, submission, and tracking of applications for regulatory and business licenses. • Liaise with government agencies and regulators to follow up on license status or requirements. • Maintain a tracking system for all active licenses and renewal timelines. • Ensure timely renewal of licenses and compliance with license conditions. 2. Documentation & Legal Administration • Draft and prepare standard legal documents, including board resolutions, meeting minutes, and legal notices. • Maintain and organize legal records, contracts, and corporate documentation in a secure and systematic manner. • Support the legal team with ad-hoc administrative tasks and internal coordination. 3. Contract Review & Management • Review standard contracts and agreements (e.g., service agreements, vendor contracts) to identify key legal risks and ensure alignment with company policies. • Coordinate with internal teams to finalize contract terms and ensure proper execution and storage. • Maintain a contract database and track contract renewals, expiries, and obligations. 4. Company Formation & Corporate Support • Assist with company formation, registration, and compliance requirements for local and international entities. • Ensure compliance with corporate governance requirements, including annual filings and updates to regulatory bodies.
Key Responsibilities Customer Inquiry Management: Respond to customer inquiries via messenger platforms, ensuring timely and accurate communication. Provide information about the products and services offered by the company in a clear and engaging manner. Ensure that all interactions are consistent with brand guidelines and company policies. Lead Qualification and Creation: Evaluate customer inquiries to determine if they meet the criteria for lead creation. Create leads in the CRM system based on qualified inquiries, ensuring accuracy and completeness of information. Work closely with the Community Management Lead to optimize the lead generation process. Documentation and Reporting: Accurately document all customer interactions and leads in the CRM system. Provide regular updates on the status of leads and any issues encountered during customer interactions. Assist in the preparation of reports on community management performance. Continuous Improvement: Stay informed about the company’s products, services, and marketing campaigns to effectively communicate with customers. Participate in regular training sessions and team meetings to improve skills and knowledge. Provide feedback on customer inquiries and suggest improvements to community management processes. The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
𝑲𝒆𝒚 𝑷𝒖𝒓𝒑𝒐𝒔𝒆: Lead and manage the sales team at the center to achieve net cash collection (NCC) targets while maintaining high service standards and strengthening the brand in Myanmar. The role focuses on sales performance, coaching the team, ensuring collaboration across departments, and fostering a positive, high-performing work environment. 𝑴𝒂𝒊𝒏 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔: - Set and monitor monthly sales targets, action plans, and collections. - Coach and develop sales team members through regular training and feedback. - Collaborate with Marketing, Coaching, and other teams to ensure alignment and performance improvement. - Manage team recruitment, scheduling, motivation, and compliance with company standards. - Prepare regular reports and performance reviews. - Maintain the center’s professional image and customer experience.
Key Areas of Responsibility for the Receptionist Position Receive and greet visitors while managing the front desk Warmly welcome people visiting our Wall Street English center Inquire about the purpose of the visits and offer explanations when needed Channel the visitors to the appropriate staff within WSE Receive deliveries and inform the recipient Ensure that the center is open on time for operations every day Keep the reception area well organized and tidy at all times Incoming calls handling Warmly answer incoming calls at the center Inquire about the purpose for the call and offer explanations when needed Transfer the callers to the appropriate staff within WSE Support the sales team in preparing meetings with Education Consultants Ensure sufficient replenishment of paper forms Collect information from prospect students visiting or calling the center Arrange meetings and introduce prospects to the Education Consultants while respecting the ground rules Enter the collected information in the information system Create system accounts for new prospect students and facilitate their transfer to the placement test area File forms used to collect the information from prospects
IT Support Operation • Check and fix issues related to hardware and software in laptop/ PC of User • Install and effectively configure all hardware, software, systems, networks, printers, and scanners of the organization • Installation and handover the laptop/ IT equipment with handover form • Support users in using printers, projector, user cable • Support users accessing to our company system with approval • Troubleshoot and provide the solution for users using printer, Projector, and peripherals • Arrange and categorize IT equipment • Work together with other IT support member in managing the IT equipment in IT stock, at Center and branches IT Infrastructure, Network, and Software Support • Provide rapid technical support (remote or on-site if needed) to users by troubleshooting problems related to network and system performance or disruption across all operating hours of the organization • Actively work in addressing Helpdesk tickets, including contacting suppliers or stakeholders for resolution within SLAs • Support the creation / removal of user accounts and manage access permissions in the various systems in compliance with the information security procedures in place • Monitor and maintain all systems and networks, computers, software according to pre-determine schedule End-users’ Guideline • Guide newcomers using the system follow up the company standard, security, procedure • Daily checklist and monthly check list • Build some guidelines for using system inside organization The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
Student progress and class booking Prepare a study plan for each student Monitor assigned students’ progress proactively and ensure the students have the classes booked for them to reach their learning goals Follow the school guidelines with respect to booking best practices and coordinate with the CHoT to request adjustments to the schedule when needed Follow-up and ensure that the students attend the classes they have booked Drive student progress by providing on going and consistent support, advice, coaching and feedback Meet assigned students at pre-defined touchpoints according to the CFP Understand each individual learner’s psychology and tailor your teaching skills accordingly to provide guidance to students that is personalized to their needs Take turn in the speaking center to support the students conducting their multimedia lessons Social classes and event conceptualization and delivery Plan and deliver social classes to drive student engagement in the center or online Participate to the conceptualization, preparation, and execution of center events online or in-center Inform and invite students about upcoming events that are relevant to the student interests Student experience Always behave in a professional manner with the student community Take center tours turns to maintain a total English learning environment, a clean and orderly center, as well as compliance to the school rules and regulations for the students Capture students concerns or feedback when raised, escalate to Customer Experience management when necessary and follow-up on resolution to ensure students satisfaction with the school Support the school management to capture structured feedback, such as surveys, when requested Internal Revenue Build and maintain a close relationship of trust with the Educational Consultant to collaborate on Internal Revenue opportunities from students Ensure that end of course appointments are rigorously conducted with students ending their contracts in line with the procedures in place Proactively share information with the EC team about the students that are subject for contract renewal or prone to refer prospects to contribute to the center target achievement Conceptualize events that will contribute to the IR channel with Sales and Teaching teams Encourage students to invite referrals prospects to the center events Support external channels revenue generation with the delivery of demo classes upon request from the Sales team in line with the policies and procedures in place
1. Sales effectiveness (New and renewed): Demonstrate a high degree of understanding of Logiscool products and methods. Master presentation skills in compliance with Logiscool training provided Develop strong closing skills to help the team meet the school sales milestones and targets. Thrive to achieve the highest level of performance individually consistently and for the school. Prepare a personal sales plan, objectives, and customer acquisition action in detail at the beginning of each month to obtain the greatest possible effect. Deliver programs/course consultations and coordinate the placement test execution with the SAC. Participate in the process of students' dropoff and pick-up at the school to increase the loyalty and trust of the parents. Consistently follow up with prospects and make subsequent appointments as required. Rigorously update accurate prospect and student information in the school information systems during and after each interaction. Show and guide the new students about utilizing the school applications. Establish a strong daily work routine to maximize sales activities across all channels. 2. Customer service: Develop and maintain relationships and a high level of trust with your students and their parents from the beginning of their contract until their graduation. Ensure your students and their parents are satisfied with their classes, learning progress, and the environment by actively soliciting and acting on feedback. Report any important information to the SM frequently regarding: Feedback, complaints, prospects… Communicate with the parents at each touch point. Solve parents’ and students’ issues and address their concerns proactively. Prepare books, backpacks, and labels for the first day or the beginning of each story and give them to the SAC. Support the school with unexpected issues when the class/activities are ongoing. If available, take care of the children during consultations with parents by other sales team members. 3. Event Coordination Prepare the material and facilities needed for the consultation at the events as assigned by the School Manager Assist and support External events (partnership, promoter), consult the families if required. If available, support the Academic team with the weekly extra activities. 4. General Admin: Manage general assets and materials at the school such as the school equipment, printer, projector, gifts, books, stock, health box… Order, receive, and support the management of general purchases for the school such as refreshments, stationery, drinking water, and utilities... Ensure the school environment is tidy, hygienic, and safe for the students. Take the daily cash collection to the Bank, following the school procedures, being accountable for the amount. 5. Collaboration in the school Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required. While the above includes a description of the position’s essential functions, other duties may be assigned. This job description is subject to change at the discretion of management.