Monitor key business KPIs on a daily/weekly/monthly basis, ensure if they are on track, carry out analysis for any areas of gaps and provide insights & recommended actions, Conduct the business performance for the overall organization and support other related functions in coordination with Business Planning Conduct financial target setting (KPI) to ensure company’s financial objectives are achievable Conduct regular and provide the assistant to business units with reviewing of business performance and assessing the key revenue and cost drivers to ensure key KPIs are achievable and financial objectives are deliverable Analyze data with an appropriate analytical process, recommend better solutions and develop effective methods to optimize business performance and increase efficiency in the processes Carry out ad-hoc analysis and projects as and when necessary Provide supporting and relevant data for the Monthly Financial Reporting process Prepare monthly and quarterly business performance data with analysis of variances Analyze weekly product performance trends and key KPI movements, identifying underlying drivers, risks, opportunities, and recommended actions. Perform detailed variance and driver analysis on revenue, subscriber, usage, product, and cost performance against budget, forecast, and prior periods, highlighting key business risks and opportunities.
Position Purpose The Business Performance Management Manager will play a critical role in driving organizational success by providing insightful analysis, monitoring key performance indicators, and recommending data-driven strategies for improvement. This position requires a highly analytical and proactive individual with a strong business acumen and the ability to translate complex data into actionable insights for management. The ideal candidate will be a self-starter, capable of leading a high-performing team, and comfortable navigating a dynamic environment. Key Responsibilities Conduct comprehensive business performance management for the overall organization, identifying trends, opportunities, and areas for improvement. Collaborate closely with the Business Planning team and other related functions to ensure alignment and effective performance management processes. Establish and monitor KPIs across various business units and functions. Proactively engage with relevant stakeholders to discuss performance results, identify root causes of deviations, and drive the implementation of improvement initiatives. Prepare regular performance reports (weekly, monthly, and quarterly) with clear visualizations and insightful commentary for management review. Define targets for marketing campaigns and meticulously track their performance, providing detailed reports and actionable takeaways to relevant teams. Evaluate the ROI of campaigns and recommend actions to optimize future performance. Work closely with product and business owners to support successful go-to-market strategies through performance monitoring and analysis. Lead and facilitate regular business performance review meetings with respective HODs and their team members, fostering a culture of data-driven decision-making. Provide strong leadership and guidance to a team of high-performing analysts, fostering their professional growth and ensuring high-quality output. Ad hoc Projects & Analysis Develop compelling and insightful reports/dashboard summarizing analysis findings and formulate clear, data-backed recommendations for management. Present analysis findings and recommendations effectively to management through clear and concise presentations. Work independently with minimal supervision, demonstrating a strong ability to learn quickly and apply new knowledge to assigned tasks.