1. Operations Management Oversee daily operations across multiple companies and branches Ensure smooth coordination between sales, warehouse, and logistics teams Standardize and enforce operational procedures (SOP) ⸻ 2. Sales & Performance Management Monitor and improve sales performance across all branches Identify underperforming locations and implement corrective actions Work closely with sales teams to achieve targets ⸻ 3. Leadership & Team Management Lead and manage General Managers, Managers, and Branch Heads Build a high-performance, disciplined, and accountable team Handle performance issues and staff development ⸻ 4. Process & System Implementation Implement and enforce ERP systems Eliminate manual processes and improve operational efficiency Establish reporting systems and KPI tracking ⸻ 5. Cost Control & Efficiency Optimize operational costs (logistics, manpower, inventory) Reduce wastage and improve productivity across all units ⸻ 6. Reporting & Strategy Execution Provide daily, weekly, and monthly reports to Managing Director Execute business strategies and expansion plans effectively
1. Recruitment & Hiring Manage end-to-end recruitment process for all companies and branches Identify manpower needs and coordinate with department heads Screen, shortlist, and interview candidates Ensure hiring of high-quality staff ⸻ 2. Performance Management (KPI System) Develop and implement KPI system for all roles Monitor employee performance and provide reports Work with managers to improve team performance ⸻ 3. Employee Discipline & HR Policies Establish and enforce company rules, policies, and SOP Handle employee issues, complaints, and disciplinary actions Maintain a professional and structured work environment ⸻ 4. Training & Development Identify training needs across departments Organize training programs for staff development Improve employee skills and productivity ⸻ 5. Payroll & Attendance Management Oversee attendance, leave, and payroll processes Ensure accuracy and compliance with company policies ⸻ 6. HR System & Documentation Maintain employee records and HR database Develop HR policies, procedures, and documentation Support implementation of HR systems and ERP integration ⸻ 7. Organizational Development Support management in building strong team structures Improve company culture and employee engagement ⸻