Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes
X

Customer Experience Specialist

Grab
| ရန်ကုန်တိုင်း
  2 ဦး
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
25 Oct 2019
လွန်ခဲ့သော၁ ပတ် က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Customer Experience Specialist

Grab

Customer Experience Specialist

Grab
လွန်ခဲ့သော၁ ပတ် က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - ရန်ကုန်တိုင်း
Verified This Job has been Verified as
Real by the Company.

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

မော်တော်ကားထုတ်လုပ်ရောင်းချမှု

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Great Opportunity for ...

Get to know the Role:
• Guide our drivers and passengers in using our products
• Manage service enquiries and disputes arising from our drivers and passengers
• Provide excellent customer service to our customer base
• Maintain good relationships and community building efforts with drivers and passengers

The day-to-day activities:
• Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner
• Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor
• Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
• Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc.

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

The must haves:
• Min 2 years call centre experience
• Comfortable working in a Call Centre environment and handling large volume of calls/ email tickets per day
• Good communication skills and fluent in spoken and written English
• An effective listener and troubleshooter
• Attentive to detail and accuracy
• Comfortable with 24/7 shifts

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

• Rewards for great performance
• 13th Month Pay

ထူးခြားချက်များ

• Fun working environment, casual wear every day
• Work with an international team to gain global exposure
• Make a real impact in Southeast Asia

အခွင့်အလမ်းများ

• Learn on-the-job
• Career progression and career mobility
• Coaching programme
OR

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

မော်တော်ကားထုတ်လုပ်ရောင်းချမှု

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

နောက်ထပ်အလားတူအလုပ်များ

Share with a Friend