A Big Opportunity for ...
An Excellent Career Opportunity for an Experienced Retail Operations Leader
We are looking for a results-driven and hands-on Operations Manager to lead and strengthen our growing retail operations.
This role will oversee multiple retail stores and key Head Office functions, ensuring strong execution, operational efficiency, and consistent business performance.
* Oversee the overall day-to-day operations of multiple retail stores and Head Office functions.
* Coordinate across Retail Operations, Finance, Inventory, Marketing, Digital Marketing, and HR to ensure smooth execution.
* Drive sales performance, customer service standards, operational efficiency, and team productivity.
* Monitor KPIs, SOP compliance, performance reports, and action plans across departments.
* Work closely with Store Managers and Department Heads to resolve operational issues and ensure timely execution.
* Monitor inventory accuracy, stock movement, and operational controls across stores and warehouse.
* Review key financial and operational reports and provide clear performance updates to management.
* Ensure Marketing and Digital Marketing activities are aligned with sales and business objectives.
* Support HR in monitoring manpower, staff performance, discipline, and team effectiveness.
* Report directly to the CEO / Owner with key updates, issues, and recommended actions.