Work under Senior Staff's action plan. Handle incoming phone calls for Passenger Service Director (PSD) regarding meal requirements. Record and process passenger load, class types, and crew load information. Submit daily meal orders to designated caterers for pre-meal, final-meal, and total daily uplifted quantities. Maintain and update Meal Statistics reports and provide weekly reports to Managers and Head of Department. Ensure data accuracy in all records between IFS and Caterer. Monitor and respond to communications via Viber chat, email, and mobile. Coordinate with relevant teams for necessary clarifications. Support office workplace cleaning and handle miscellaneous tasks. Maintain flexibility and good attitude in the workplace while communicating smoothly with teams and relevant colleagues. Perform other duties as assigned by Managers and Supervisors.
To support in performing the Maintenance, Repair, and Inspection of Aircraft and related Equipment in compliance with established standards of quality & safety & in an effective & timely manner. To carry out maintenance, repair, and inspection of aircraft and related equipment in compliance with aviation standards, ensuring safe and reliable operations:-
Officer (Helpdesk Team) IT Helpdesk Install, configure and maintain computer systems and peripherals. Troubleshoot and resolve hardware and software issues. Network troubleshooting and maintenance. Document and track support requests from IT Helpdesk System
Key Responsibilities Provide accurate information about flight bookings, check-in procedures, and airline policies. Manage customer requests for changes, cancellations, and special service assistance (e.g., wheelchair, infant, meal requests). Communicate politely and professionally to maintain the airline’s positive image. Knowledge of airline codes, ticketing systems (like Amadeus, Sabre, Galileo) is an advantage. Prior experience in customer service, hospitality, retail, or travel industry.
Job Description for Ramp Officer, Ground Operations Department Oversee all ramp operations related to aircraft arrival and departure. Ensure timely and safe loading and unloading of baggage, cargo, and mail. Conduct ramp safety inspections and ensure all staff use personal protective equipment (PPE). Report and document any incidents, damages, or safety breaches immediately.
To manage all MMPSAs & B2B corporate partners To drive the sales revenue. To do the market data analysis, sales plan, strategy and report. To build the good relationship with agents. to assist group booking. to do the daily agent assists for system and EQ related matters.
We are looking for a Graphic Designer who is creative, motivated, and ready to bring ideas to life. Responsibilities: Create designs for ads, reports, social media, logos, magazines, airline collaterals, online designs & animations
Prepare, issue, and revise all controlled company manuals in line with Company Document Control Procedures. Coordinate and assist other departments/ stations on document control procedure. Track and follow up the receipt, registration, distribution, and closure of documentation system. Ensure all manuals and records are accurate, legible, and readily available before distribution. Manage soft copy/ manual uploads to appropriate system and send alerts to relevant staff. Maintain reference files, master electronic copies, and archive obsolete documents securely. Conduct quarterly reviews and monthly physical checks of office-held manuals. Ensure office equipment and supplies are maintained, stocked, and clean.