- Define monthly tactical roadmap for mobile wallet. Collaborate with senior management to align the product strategy with the overall business objectives (e.g., user acquisition, revenue growth, cost reduction). - Develop and present comprehensive Business Cases for all major new product initiatives, including market opportunity analysis, projected financial returns (ROI), cost estimates, and risk analysis. -Oversee the entire requirements process, ensuring that all BRDs and Functional Specifications are robust, prioritized against strategic goals, and signed off by all key business owners (Compliance, Finance, Risk, operation,business, technology). - Serve as the accountable party of the entire project portfolio for the Wallet Department. - Lead, mentor, and conduct performance reviews for the Project and Product Management team (Officers, Assistants). -Lead the communication and coordination among all internal stakeholders (Technology, Operations, Marketing, Legal, Compliance, Finance) to ensure alignment and resource availability for projects. -Manage strategic relationships with third-party technical vendors and payment partners, ensuring their deliverables meet the agreed timelines. -
Design, develop, and deliver effective learning programs (including workshops, e-learning, seminars, and on-the-job training) that align with business goals and employee development needs Work closely with trainers and leadership teams to develop career program progression programs, succession planning and leadership development initiatives. Manage the learning development budget, ensuring resources are allocated efficiently and effectively to meet organizational needs. Foster a culture of continuous learning and improvement within the organization by promoting professional development opportunities and creating a positive learning environment. Develop and maintain training materials, resources, and documentation for current and future training programs. Identifying and selecting external trainers or training school that align with the organization’s needs. Perform any other ad-hoc tasks as assigned by management
RESPONSIBILITIES The role holder is accountable for developing innovative banking products and solutions that client needs, enhance MOB Bank’s competitive position, and contribute to sustainable revenue growth. Furthermore, the role holder manages the new product & exciting product development and implementation process, ensuring specialized solutions are delivered profitably and in strict adherence to MOB Bank’s risk policies. Job Description 1. Continuous Product Improvement Drive ongoing product enhancement by capturing client feedback and anticipating future needs, strengthening MOB’s competitive edge and value proposition. Manage in the development of product strategy and roadmap in collaboration. 2. Product Rollout Management Oversee the launch of new products and services, ensuring a seamless, end-to-end client journey that delivers exceptional value and experience. 3. Product Deal Support Support the execution of Product deals by ensuring strict process compliance, timely approvals, and accurate documentation, driving efficiency and minimizing risk. Lead the preparation and supervision of BRDs for product, ensuring alignment with business goals and regulatory requirements. Proficiency in writing SOPs, NPPs, process flows, and accounting documentation. 4. Stakeholder Engagement Build and nurture strong relationships with key stakeholders to drive product utilization initiatives and ensure the effective delivery of client-focused solutions. 5. Strategic Foresight Anticipate product and regulatory opportunities and challenges, developing forward-looking strategies that keep Product offerings competitive, client-focused, and results-driven. 6. Deal Execution & Communication Facilitate clear communication with key internal stakeholders and clients throughout deal execution, ensuring accuracy of documentation, timely approvals, and adherence to controls. Engage with third-party vendors for integration, testing, and ensuring smooth Product implementation. 7. Technology & Innovation Partner closely with IT teams to strengthen technical capabilities, integrate emerging technologies, and embed innovative solutions into products. 8. Team Development & Culture Support the growth of team members through coaching, capability building, and fostering a culture of innovation, collaboration, and agility.