This role holder is responsibel to support the Digital Advertising Manger on the day to day operations ROLE ACCOUNTABILITIES Updating Website Content in relation to digital promotions Work with Marcom, PR and products team to tailor content on the website related to a product promotion and ensuring correct information are uploaded. Scheduling Social Media Posts & Content Following up both agency and internal stakeholders to ensure timely posting of relevant social content. By Social, this includes all social media channels managed by Ooredoo but not limited to Facebook, LinkedIn, Viber and Twitter. Checking Myanmar content for both syntax and semantics errors Ensure tone of voice is consistent on all social contents. Update Social Media tracker and other internal KPIs under social Monitor social media engagement and work on engaging social content ideas for campaigns Monitoring Digital Ads Performance Check monthly running digital campaigns are running smoothly as per media plan Monitor the activity of competitor digital advertising and prepare report that covers the customers’ sentiments Work with the agency to provide the necessary creatives for digital ads as well as make sure the digital ads were delivered according to the plan Administrative Support Follow up internal admin on the timely production of POs/PRs for monthly digital media investment and other POs related to digital media activities. Chase the agency at least twice a month on POEs or proof of execution on all campaigns that went live on a given month. Influencer Management Work with brand and cross functional teams to develop influencer campaigns. Brief the agency to ensure proposed influencers and their contents are in alignment with the campaign’s goals and objectives. Ensure effectiveness of using influencers in paid media channel selection and prepare reports for influencer campaigns Insights Support Provide insights on page behaviours as well as on both existing and fresh materials launched from social channels and sharing them on relevant stakeholders. Monitor website analytics and flag any irregular behaviours e.g sudden drop of visitors, increase in bounce rate etc.
Purpose : To give capability for insights into MFS analytics to get deeper understanding of agents, customers and 3rd party partners performance and maintain the overall end to end analytics of MFS. It will also include validation of commission payment schemes. Responsibilities: In coordination and with support of MIS team this position has the following responsibilities SPOC for MFS reporting and analytics which includesAgent performance. Insights new Agent rollout opportunities. Agent segmentation strategy and incentives schemes. MFS Customer profiling. Insights on promotions performance (actuals vs business case). SPOC for promotional activities business case preparation including pre/post analysis. Overall business performance vs budget and ambitions. Meet the organization's expectations for productivity, quality, and goal accomplishment via detailed analysis of the MFS business. Prepare analytical presentations to put forward the ideas and analytical findings to the management. Insights and recommended actions based on geo location information. Support in building deeper analytics such as cash corridors, decay analysis, slab analysis, etc. Support in overall reporting and PowerPoint presentations for strategy and business update meetings. Tracking of agents and customer trends, performance versus target, benchmarking product and region wise performance. Insight reports of agents and customers, decay trends and deep dive into regional distributor wise performance. Keeping track of competition offers in the market and maintaining competition trackers. Propose and monitor performance of CVM campaigns for agents and customers.
Purpose : The purpose of the Trainer role is to help Ooredoo Myanmar (OML) employees develop their skills and knowledge by designing and conducting informative and engaging training programs to meet organizational needs. The Trainer is also responsible for designing the training and development plan, working with departments across the organization to identify skill requirements and evaluating the outcome of training programs. Responsibilities: Plan and design training programs Manage the annual training and development plan and calendar. Develop training materials including manuals, multimedia visual aids and other educational materials. Collaborate with respective departments to identify training needs and develop relevant training program. Contribute ideas on training best practices for engaging learners and facilitating skills transfer. Deliver training sessions Translate training needs into engaging learning sessions delivered in a variety of formats. Organize logistics for training delivery. Facilitate training workshops, seminars and sessions, including classroom based, web-based and teleconference. Support/guide the trainees by 24/7 to have smooth learning experience during the learning period. Evaluate and report on training outcomes Maintain and monitor employee training attendance records. Generate and analyse training assessments and reports. Evaluate training programs against employee performance and responses to training. Vendor Management Manage the vendors/external training providers to provide the most relevant courses to OML employees. Analyse the needs/requirement of the employees and customize the course contents to be more in line with internal needs. Stakeholder Management Deal with the internal stakeholders to identify the training/knowledge needs of the internal functions and arrange internal knowledge sharing session/training if there is internal resource to provide. Talent Development Improvement Collect the feedback after every training to identify the areas for continuous improvement. Report and discuss the result with Talent Development Manager to have better plans/strategies/arrangement for upcoming trainings. Employee Self-assessment and IDP Support Support and follow up employee’s self-assessment for talent review process. Support and guide employees to develop strong IDP. Audit employees’ IDPs to be in line with OML standards and follow up and guide to re-write up to standard if required.
Role Accountabilities To develop the Internal Communications strategy and action plan to enhance stakeholder communication and drive engagement for employees across the organization Support regular communications to staff from the Chief Executive and Senior Leadership Team Ensure organizational news, initiatives and projects are successfully communicated across the organisation Act as first point of contact on internal communications, providing advice and support to staff on internal communications messaging and best practice Liaise with staff across the organisation to encourage the exchange of information through a number of channels and support staff engagement To co-ordinate information to staff about key developments and ensure joined up internal and external communications Support all Business units on the communication of new product/services launches, etc. Oversee all IC channels such as Workplace, Intranet, Red News Flash, etc. Oversee media editing and production for all corporate events
Purpose of the Role To analyse complex data from multiple sources to identify revenue, process and business improvement opportunities; providing new information and insights to the business to inform planning, continuous improvement and performance. Role Accountabilities Collect, analyze, and interpret large, complex data sets using statistical and analytical techniques. Build a deep understanding of BI projects and become an expert on analytics data collected. Deep level understanding of how data are keeping in the BI systems and design data models. Identify trends and patterns in data that can be used to inform business decisions and to take the necessary actions to improve revenue generation Take ownership ad hoc request by manager and management. Lead the team to make sure that results are delivered on time with proper data validation and prioritize the urgent tasks by negotiating with business stakeholders. Develop and maintain dashboards and reports to provide insights into business performance. Involve in various projects and make sure that require supports are given by BI to achieve the project goals Work closely with cross-functional teams to identify opportunities for growth and optimization. Collaborate with key stakeholders to provide data-driven insights that drive business growth and profitability. Communicate findings and recommendations to senior leadership and other key stakeholders. Ensure data accuracy and integrity by performing regular data quality checks. Analyse and define new process improvement opportunities to support continuous improvement and business outcomes.
Purpose : As the Automation engineer, the role will collaborate closely with cross-functional teams, business stakeholders, and ICT professionals to identify opportunities for data-driven process improvements. The role will oversee the design, development, and implementation of automation solutions, ensuring they are delivered on time. The role will leverage automation technologies to streamline processes, optimize efficiency, and reduce manual efforts. Responsibilities : Process Assessment: Assess existing business processes across departments to identify areas for automation. Evaluate the potential impact of automation on efficiency, cost savings, and quality. Technology Evaluation and Selection: Research, evaluate, and recommend automation technologies and tools that best suit the organization's needs. Ensure that selected technologies align with the organization's architecture and data infrastructure. Automation and Process Optimization: Lead automation initiatives to streamline business processes, improve efficiency, and reduce manual efforts. Identify automation opportunities across different functional areas and develop implementation plans. Evaluate automation technologies and tools, selecting the most suitable solutions for specific business needs. Collaborate with IT teams to implement and integrate automation technologies into existing systems. Monitor and measure the effectiveness of automation initiatives, identifying areas for continuous improvement. Solution Development: Oversee the design, development, and deployment of automation solutions, including robotic process automation (RPA) workflows, scripts, and custom applications. Ensure automation solutions are well-documented and maintainable. Stakeholder Engagement and Collaboration: Collaborate closely with business stakeholders, IT teams, and cross-functional departments to understand their needs and challenges. Facilitate workshops, meetings, and training sessions to gather requirements, provide updates, and drive collaboration. Engage stakeholders to gather feedback, address concerns, and align on priorities. Set clear goals, expectations, and performance standards for the team, ensuring alignment with organizational objectives.
Purpose : The Project Controls Senior Analyst supports the Project Planning and Controls team in all procurement processes and financial/budget management of technology-related purchase requests and payment as well as budget and business planning activities. Responsibilities: Facilitate Procurement Processes Support the technology department in all procurement processes from purchase requests to tendering, contract preparation, invoicing and payments of ICT suppliers and potential technology partners. Participate in Request for Proposal (RFP) processes in collaboration with in cross-functional teams comprised of business managers, Asset Team, Procurement, Finance and other impacted stakeholders. Review and analyze vendor invoices to verify consistency and compliance with Purchase Orders (POs) issued. Execute all Technology-related budget transfer and purchase requests, verify budget has been allocated and approved during the PR/PO approval process. Reporting and Data / Document Management Maintain and update documentation to support the execution of PR and payment request processes, ensuring completeness of required documents and database records. CAPEX/OPEX tracking for Technology. Prepare weekly and monthly reports and provide feedback related to budgets, payments and PR processes according to agreed formats and business requirements. Reporting weekly Technology TC cases to CTIO. Reporting weekly Technology Open PR Status. Enter all goods receipts and service acceptances in SAP to be aligned with DAC/CSC/PAC/FAC. Project Planning Collaborate with Budgeting and Business Planning team to reprioritize projects based on changing business requirements of business units.
Purpose : This role is responsible of planning, build, and optimization of ICT Infrastructure. Responsibilities : Provide Unify Infrastructure services vision, enable innovation, and leverage on ICT trends and technologies to create the needed business value. E2E responsible for planning and building of the ICT Infrastructure. Responsible for Infrastructure computing for ICT systems. Responsible for Infrastructure Storage of ICT systems. Responsible for Platform OS, Data based and middleware. Responsible for Virtualization ( Hypervisor, VIM, Cloud Management platform …). Responsible for ICT/Unify infrastructure services target KPI. Responsible for ICT/Unify infrastructure to be maintained within the capacity threshold. Responsible for Enterprise IT Networks, mobility, and SDNs. Liaise with Strategic Planning team for capacity expansion plans for ICT systems. Work on Disaster Recovery architecture for all ICT applications. Develop RFPs/RFIs, product evaluations, PoCs, and strong partnerships with vendors and suppliers. Establish and maintain strong relationships with Infrastructure vendors. Coordinate and lead all Infrastructure projects and liaise with other ICT departments to ensure timelines are met within budget. Participate in ICT strategic planning, budget planning, and projects planning. Work with Strategic Planning team on a clear strategy of ICT systems virtualization especially on the CT part. Ensure efficiency through smart CAPEX and OPEX spend.
Purpose : Develop PWA (Progressive Web App) application structure to ensure scalability, maintainability, and performance. Responsibilities : Lead the implementation of PWA features such as service workers, offline support, and push notifications. Design and implement reusable component architecture for scalability and maintainability. Responsible for updating and maintaining the software and products. Responsible for identifying, prioritizing, and executing tasks in the software development life cycle. Performing validation and verification testing. Implement monitoring and logging solutions to improve system performance and reliability. Implement SSR for React applications using frameworks like Next.js for improved performance and SEO. Collaborate with UX/UI designers to translate design mockups into responsive and intuitive user interfaces. Work closely with cross-functional teams, including software development, quality assurance, and product management, to align project objectives and priorities.