- Handle the processes and workflow of delivery of visa assistance service to direct applicants from initial contact to submission of visa application.

- Provide clear communications on visa requirements in both written and oral.

- Guide applicants on preparing documentations required for visa application.

- Vet applications including verifying completeness & validity of specific documentations before submission.

- Assist applicants in completing and submitting their visa applications from online or embassy. Assist with submission of Administrative Review in the event of visa refusal

- Accurately interpret and maintain an up-to-date knowledge of relevant Embassy legislation and regulations as well as good practice within the sector

-Travel arrangements for oversea, domestics (ticketing)

-Supervise visiting cards for new employees and promoted employees or status change employees

-Supervise and arrangement for courier services (In & Out)

-Coordinate company events and celebration

-Ensured that audit principles and policies are followed, and evaluates the adequacy and effectiveness of procedures and operating systems and controls.

-Ensure that the audit exercise happens in line with the requirements of the ISO 9001 that relate to management review and internal audits.

- Other Admin Duties

-Must have bachelor degree.
-Fluent in English and must be proficient in Microsoft office, Internet & Email and any other software related to visa officer.
-Must be strong knowledge in current immigration laws and visa policies.
-Must have strong ability to review and process visa applications.
-Experience not less than 3 years.
-Excellent communication and teamwork skills.
-Good in problem solving skill.
-Must be willing to work overtime when necessary