Call Officer in Yangon

Call Officer

Hana Microfinance Ltd

ကမာရွတ် | ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Call Officer

Call Officer

Hana Microfinance Ltd

ရန်ကုန်တိုင်း

APPLY HERE

Call Officer

Hana Microfinance Ltd

Myanmar - ရန်ကုန်တိုင်း

ကမာရွတ် | ရန်ကုန်တိုင်း

3 days ago

APPLY HERE

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

Provide proper communication through telephone calls with the customers
Manage large amount of inbound and especially outbound calls in timely manner
Complete daily call target
Keep record of customer interactions, recording customers’ comments and complaints
Update existing customer information in the system
Follow up customer calls as required
Produce daily call reports to submit to management
Monitor calls quality and develop plan to make the improvements if necessary
Maintain high customer service in timely and efficient manner

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Bachelor Degree holder (Fresh graduates are encouraged to apply)
1 year of experience in call center or customer service environment
Well experienced in using Microsoft Office (Word, Excel, Power Point)
Good Communication, especially listening skill and able to speak politely to various type of people
Good data entry and typing skills
Positive (can do) attitude with ability to work in a team environment
Ability to work under pressure
Attention to detail and good organizational skills
Ability to meet deadlines