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Call Officer

Hana Microfinance Ltd
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
13 Mar 2020
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

  • Provide proper communication through telephone calls with the customers
  • Manage large amount of inbound and especially outbound calls in timely manner
  • Complete daily call target
  • Keep record of customer interactions, recording customers’ comments and complaints
  • Update existing customer information in the system
  • Follow up customer calls as required
  • Produce daily call reports to submit to management
  • Monitor calls quality and develop plan to make the improvements if necessary
  • Maintain high customer service in timely and efficient manner

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

- Any graduate from universities

- Preferably 1 year experience in call center or customer service environment

- Preferably certification on using of Microsoft Office application

- Good Communication especially listening and polite speaking to various type of people

- Positive (can do) attitude with ability to work in a team environment:

- Flexibility

- Ability to work under pressure

 

What We Can Offer

အက်ိဳးအျမတ္

Rewards for over performance

ထူးျခားခ်က္မ်ား

Join an experienced team

အခြင့္အလမ္းမ်ား

Learning new Skills on the job
OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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