To provide the best service to the customers who wish to seek medical treatment at our partnered hospitals and clinics        

Job Description
•    To provide one-stop service to customers in order to facilitate their hospital visit including doctor appointment, flight ticket arrangement, airport pick up service and accommodation nearby places of the hospital 
•    To assist in getting the specialist's opinion prior to the customer's visit as well as after the visit regarding the investigation results and further plan
•    To assist in getting the medical reports at the partnered hospitals and clinics
•    To assist the medicine order and check the medicines on arrival to office
•    To assist visa application at the related Embassy
•    To make follow-up calls to our customers after their hospital visit for feedbacks which will guide us to provide better services 
•    To coordinate with the respective hospital team in order to provide quality service to our customers 
•    To participate in the event such as public seminar/ health talk in respective assigned duties as a team 
•    To inform and report the customer’s feedback to the senior in a timely manner 
•    To submit weekly report
•    To perform any other tasks as duty assigned

Job Requirements
•    Bachelor degree in a medical field is preferred (B.Pharm, B.N.Sc)
•    Minimum experience of (2) years in health care service
•    Ability to work under pressure and flexible hours (overtime) as required
•    Ability to handle multiple high urgency requests concurrently in a reliable manner (Time management skill)
•    Excellent customer service with compassion and empathy
•    Good communication and interpersonal skills
•    Fluency in both spoken and written English
•    Sound computer literacy
•    Ability to work in a team
•    Willingness to travel