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Customer Care Representative, Consumer Goods

DKSH ( Myanmar ) Ltd.
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
26 Sep 2019
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
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Customer Care Representative, Consumer Goods

DKSH ( Myanmar ) Ltd.
ရန်ကုန်တိုင်း

Customer Care Representative, Consumer Goods

DKSH ( Myanmar ) Ltd.
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
26 Sep 2019
Verified
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

- Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
- Receive and handle inbound customer orders, queries and complaints (via hotline)
- Document and record customer details, queries and complaints
- Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
- Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
- Provide feedback to supervisor on improvement areas based on customer/client issues
- Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
- Establish and maintain good working relationships with clients/customers

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

- Any Graduate
- Minimum two years' experience in similar role preferred
- Proven knowledge of SAP usage and order processing is an advantage
- Understanding of FMCG industry
- Computer literate
- Fair knowledge of spoken and written English
- Able to handle customer complaints and relations in a calm and pleasant manner
- Communication, analytical, team working and negotiation skills

What We Can Offer

အက်ိဳးအျမတ္

According to company policy

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

Job Type

Full Time

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