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Customer Champion (Mandalay)

Ooredoo Myanmar
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
14 May 2020
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Customer Champion (Mandalay)

Ooredoo Myanmar

Customer Champion (Mandalay)

Ooredoo Myanmar
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

The applicants must be able to work flexible hours and in shifts (morning, afternoon, night.)

PURPOSE OF THE ROLE

To create positive customer experience by resolving the issues raised by the customers in a timely and effective manner.

ROLE ACCOUNTABILITIES

• Engaging in active listening with customers, responding efficiently and accurately through phone or email by confirming and clarifying information as needed.
• Handle customer inquiries and report on the issues and concerns about Ooredoo Myanmar’s products and services.
• Manage and resolve customer complaints and provide the feedback to improve the product, services, processes and experience of the customers.
• Adhering to all company policies, procedures and maintain the confidentiality of all the data

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

EXPERIENCE AND QUALIFICATIONS

• University graduate preferably in IT and Engineering.
• Knowledge of customer service principles and practices and at least one year working experience in the customer service environment.
• Excellent Communication, strong phone contact handling and active listening skills
• Proficiency with computers and strong English and Myanmar typing skills
• Fluency in English language would be

 

What We Can Offer

အက်ိဳးအျမတ္

Meal Allowance
• Ooredoo Myanmar Family Mobile Plan
• Medical & Life Insurance
• Ferry
• Performance Bonus

ထူးျခားခ်က္မ်ား

• An Awesome Company with 5 star office facilities
• You can make a difference through our CSR Programs

အခြင့္အလမ္းမ်ား

• Ongoing Training and Development
• Learning new skills
OR

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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