Customer Service Manager ( Call Center Manager)

ShweProperty.com

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Customer Service Manager ( Call Center Manager)

ShweProperty.com, | ရန်ကုန်တိုင်း

Customer Service Manager ( Call Center Manager)

ShweProperty.com

ရန်ကုန်တိုင်း

Customer Service Manager ( Call Center Manager)

ShweProperty.com

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

31 Oct 2019

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ကြော်ငြာ/လူထူဆက်သွယ်မှု/ဈေးကွက်ဖော်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

• Able to easily communicate with all concerning stakeholders
• Listening to customer requirements/ complaints and presenting appropriately
• Maintaining and developing relationships with existing /new customers in person , via telephone calls and emails;
• Responding to incoming email , phone inquiries and complaints
• Attending team meetings and sharing best practice with concerning colleagues
• Monitor calls / randomly check quality of calls of salesperson answering / handling qualities
• Train 2 call center staff and schedule their shifts if required
• Manage to improve customer service processes with management
• Answer calls, Handle customer complaints, pass it to concerning departments
• Route Call Lead to specific listing owner
• Route Call lead to rotate assigned salesperson
• Route Call lead to affordable salesperson or luxury salesperson
• Check buyer requirement/ project and route to the person

Open To

Repatriate

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

• Able to easily communicate with all level of stakeholders
• Be able to develop and manage strong customer services and relationships;
• Can manage customers’ needs , requirements and complaints
• Be able to deliver great customer services and satisfactions
• Able to identify issues and provide best solutions
• English speaking is a Must
• With call center experience for more than 2 year of customer relation / service experiences (have been working in big corporate, have been handling many complaints)
• Tuesday - Sunday 9am - 5pm (6 days work week)

What We Can Offer

အက်ိဳးအျမတ္

Leaves
PIT
SSB
Career Development
Financial Fulfillment
Dream Big, Earn Big, come and join us

ထူးျခားခ်က္မ်ား

Attractive Salary
Dynamic growing company
Exciting and fulfilling challenges

အခြင့္အလမ္းမ်ား

A great opportunity to be part of Sales Teams

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