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Customer Service Manager

Forval Myanmar Co., Ltd
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
11 May 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Manager

Forval Myanmar Co., Ltd
ရန်ကုန်တိုင်း

Customer Service Manager

Forval Myanmar Co., Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
11 May 2018
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အကြံပေးဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

• Manage and monitor the inbound call team performance to achieve the standard of call answering and service rate
• Consolidate and analyze customer voices to improve company services as a whole
• Coach and train staff on delivering quality services
• Handle customer inquiries and complaints, and support other Call Center daily operations
• Review the company operations and services and initiate further improvement by co-operating with other departments
• Communication with customers in English writing
• Maintain and improve Contact Center operations by monitoring system performance
• Ensure smooth Contact Center Operation management including operation, Training & Quality Management
• Review the performance of staff, identifying training needs and planning training sessions
• Handle the most complex customer complaints or inquiries

Open To

Repatriate
Female

လိုအပ္ေသာအရည္အခ်င္း

1. University Graduate
2. Minimum 3 years call center experience at supervisory level
3. Good communication, coaching, planning skills, problem solving, and interpersonal skills
4. Self-motivated, mature and able to work independently
5. Good command in English and Burmese in speaking and writing
6. MS Excel, Word, Power Point

What We Can Offer

အက်ိဳးအျမတ္

Transportation Allowance

ထူးျခားခ်က္မ်ား

*Micro finance Company
*Age 27~33
*Female

အခြင့္အလမ္းမ်ား

** Management Potential
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အကြံပေးဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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