Customer Service Officer in Yangon

Customer Service Officer

Edulink Myanmar

ကမာရွတ် | ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Customer Service Officer

Customer Service Officer

Edulink Myanmar

ရန်ကုန်တိုင်း

Customer Service Officer

Edulink Myanmar

Myanmar - ရန်ကုန်တိုင်း

ကမာရွတ် | ရန်ကုန်တိုင်း

01 Dec 2022

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ပညာရေး/လေ့ကျင့်သင်ကြားရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

Understand the mission, vision, structure, operations and policies of Edulink Myanmar
Enter data about student enrollments prompting and accurately into relevant databases
Monitor student enrollment information to assist with student re-enrollment
Communicate and coordinate effectively with other departments within the organisation (coaching, sales, teaching, finance, HR, study abroad, etc…)
Open the centre according to the CSO work roster
Receive visitors, guests, customers, potential client in a cordial and appropriate manner
Organise & manage placement tests at the centre when required
Handle customer issues & complaints according to company policies
Maintain safety standards including COVID screening procedures
Assist other CSOs with specialised processes when needed (eg. certificate printing, arranging graduation ceremonies, etc…)
Contributing to other centre projects and initiatives as directed

Open To

New graduates

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Well-organised
Diligent about getting the task completed properly
Flexible
Good command in English
Ability to work both independently and be a key member of a highly-functioning team
High-level computer skills & understanding
Inter-personal skills required to interact positively with staff, clients and customers
Educational experience preferred
Shares the core values of the enterprise: value creation, results, purpose, integrity, learning, and responsibility